Customer Ratings & Reviews

Great Modem and WiFi router. Works well without issues.

it is pretty good nothing too crazy, set up was easy, took me about 15 minutes to get back online. I like the all in 1 design.

The Arris Surfboard which I purchased 3 years ago decided to die, so I went to Best Buy where I bought it and, after looking at several options, decided to buy the Arris-Surfboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo and, as they say, "I never looked back!" My computer, IPad, etc., are back to working great! Fortunately, the Arris was also marked down a little so I saved on the price as well! I usually buy my computer needs at Best Buy and recommend the store to friends.

It usually works good. It was cheaper for me to buy this than to rent one from my internet provider.

although I got it to finally work, this modem’s wifi seems weak compared to the motorola one it replaced. the instructions and web app are very unclear marginal in utility. it took me three days to get my various wifi device to work; two of them would not work no matter what i did and had to be replaced. of the ones that i did get working it was only because i had to erase all previous wifi networks and create new ones - what a pain! the two devices that would never work turns out to work just fine on another wifi network with a different brand modem of same specifications.

Good device - easy to setup and works well in a 2500 sq ft house

A must buy product it worth the money very hi-speed connectivity best performance of Online gaming and Streaming services. It’s compatible with Xfinity, Spectrum, and Cox Services.

Easy installation and easy setup. I didn’t spend much time walking through the process and everyone was able to login.

This modem/Router combo is exactly what I was looking for. Easy to set up and use and speed is great.

Solid works great. Like the extra channels and options.

Much improved speeds over cable provider's rental save $$$ monthly buy it and it will pay for itself

easy to set up and seems to work great. I have had it set up for about a month and no connection issues

Easy set up good signal! Nice device! Small and powerful machine that does not detract from any setting.

Easy to setup and customize my firewall settings for port forwarding, the speed is also nice.

The device itself works great with Cox. Speeds on WiFi match what they advertise with very few errors. The Android app didn't work for me though so I had to set everything up with a web browser.

A really nice upgrade from the garbage that XFinity lets you rent.

Xfinity recommended to buy this to replace our old Arris, saying the old one can't handle the new speeds. Sadly, we had to buy a new printer because the company that makes it said it doesn't have software for it to update to the new router. Now it's our TV. Hanging on for now without being able to stream because, like with the printer, the TV cannot find the new Arris wifi network.

Very satisfied with the price/performance value. This product offers exceptional value and works great in our 3200 sq ft home.

Excellent wifi. Easy to set up, plug and play , fast easy and i am very happy.

This was very easy to set up and we are getting a faster speed to our various devices than the gateway we rented through Xfinity