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Customer Ratings & Reviews

Your price for this item is $315.99
The comparable value price is $329.00

Customer reviews

Rating 3.9 out of 5 stars with 643 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 3.9 out of 5 stars

  • Performance

    Rating 3.9 out of 5 stars

  • Setup

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, excellent Wi-Fi performance, and strong signal throughout their homes. Many appreciate the improved range and coverage compared to previous routers, resulting in a noticeably better internet experience. However, some customers find the price to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 643 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Arris modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and very happy with my purchase. Very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works good!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, blazing fast, needed a faster combo for gaming at home.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Perfect router/modem for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea what I was doing. The tech in the store helped me choose a router/modem, showing me several options. With his help and advice I chose this one. It's perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problems, great router!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The only thing I don’t like is that you can’t customize your password.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Better than provider units. Saves space

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works a lot better than what is supplied by providers. But provider is still an issue buffers a lot. But less than provider unit

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speedy Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router so much faster than that piece of garbage I was renting from RCN.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok, but expensive!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speeds arent as they are supposed to be, buffers when multiple devices are connected. Contacted the cable company and "everything is operating as it is supposed to be" In adddition it was way too expensive to be having these issues

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Cable modem works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this cable modem to replace the one we was renting from our cable company. Its definitely worth the purchase. Eaay to set up. Works perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We got this to cut the cord and it's been working great so far for a streaming gamer and someone that works from home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to combine two machines down to one, and was an easy install.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent router modem combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is working great and I highly recommend instead of buying them separately

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Almost Plug and Play

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and incredibly simple to set up and get running.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    One of the best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent combination of modem/router. The speed surpasses my expectations

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and works great with all my equipment

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    una gran velocidad de carga soporta grandes velocidades definitivamente vale su precio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really improved my Wi-Fi throughout my house

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a SmartStream box to watch television, and I thought my box was dead, but it was just poor Internet connection with a very old Wi-Fi box. Once I upgraded to this box, the signal was much smoother. I was able to watch television without a problem my Wi-Fi is better throughout the entire house. I guess you do have to upgrade that equipment every 3 to 4 years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Buy this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Easy to setup and it has been an awesome addition to our home.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent 6G Modem/Router with great support

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 6g modem/router performance and excellent support if you have tech questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product fast setup fast and easy to use highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality so far. The modem is easy to set up.

    I would recommend this to a friend
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