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Customer Ratings & Reviews

Your price for this item is $313.99
The comparable value price is $329.00

Customer reviews

Rating 3.9 out of 5 stars with 645 reviews

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Rating by feature

  • Connection Quality

    Rating 3.9 out of 5 stars

  • Performance

    Rating 3.9 out of 5 stars

  • Setup

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, excellent Wi-Fi performance, and strong signal throughout their homes. Many appreciate the improved range and coverage compared to previous routers, resulting in a noticeably better internet experience. However, some customers find the price to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 645 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    una gran velocidad de carga soporta grandes velocidades definitivamente vale su precio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really improved my Wi-Fi throughout my house

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a SmartStream box to watch television, and I thought my box was dead, but it was just poor Internet connection with a very old Wi-Fi box. Once I upgraded to this box, the signal was much smoother. I was able to watch television without a problem my Wi-Fi is better throughout the entire house. I guess you do have to upgrade that equipment every 3 to 4 years.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent 6G Modem/Router with great support

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 6g modem/router performance and excellent support if you have tech questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Buy this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Easy to setup and it has been an awesome addition to our home.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Absolute garbage. DO NOT PURCHASE.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gateway has been nothing but a headache for me. After I installed it, i was only getting 1-2 bars in my bedroom which is 20 feet away. I was also getting connections drops at least 5 times in a span of 45 minutes. After spending time doing research, I found out that this model, as well as the G34, has a bug in the firmware in regards to the WiFi module and router. In order to update the fitmware, Xfinity has to push it to your device AFTER they test it, which can take forever. Save yourself time, and do not buy this specific model or the G34.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Simply works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to do. I'm not a tech guy; I got someone who is to recommend the best router to replace an old, barely functioning one. It certainly made a huge difference in performance. Other than that, it simply sits on the shelf and works without complaining.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product fast setup fast and easy to use highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy set up. Recommend to anyone they have the geek squad set it up went flawless

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality so far. The modem is easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Save the cable company's monthly fee!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and saves the monthly $$ Xfinity charges and really easy to instrall. I had a couple questions and the ARRIS techs helped immensely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommend this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far this unit has been very effective and easy to get up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm happy with this product seems to be working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris G36 modem/router combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the Motorola modem/ router I had previously. I upgraded my internet service because I do a lot of streaming and gaming online. The Arris G36 is a great buy. I'm not at all disappointed in this purchase. I noticed a better gaming experience after installing this. No more lag or buffering. I would recommend this to anyone who wants to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    not into titles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    meets expectations. easy to install. no issues to date. will report back at later time is issues arise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Setup Instructions Limited

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Setup was challenging as very little written instructions were provided. Assistance was provided by telephone. But, it was not an easy process.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Upgraded modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cox cable required this modem for it's higher level of internet service. I originally purchased the standard version but had to exchange it for this model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product. It was simple to set up, and I have had no problem with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV's internet is disconnected often. Rarely happened with old modem. It does save me money by not having to rent one for my internet provider. The connection isn't lost for too long, but long enough and often enough to be aggravating

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    joseph

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. no issues better then optimum equipment

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. far surpasses my previous machine

    I would recommend this to a friend
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