Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Angle. ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Left. ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Alt View 11. ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Alt View 12. ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Alt View 13. ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Alt View 14. ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black.

ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black

Model:
G36
SKU:
6480359
Highly rated by customers for:
Your price for this item is $279.99
The comparable value price is $329.00

Customer reviews

Rating 3.9 out of 5 stars with 648 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 3.9 out of 5 stars

  • Performance

    Rating 3.9 out of 5 stars

  • Setup

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, excellent Wi-Fi performance, and strong signal throughout their homes. Many appreciate the improved range and coverage compared to previous routers, resulting in a noticeably better internet experience. However, some customers find the price to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 648 reviews
  • Pros mentioned:
    Wi-fi

    Awesome modem router combo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have went through a bunch of routers and so far this one is my favorite. Best on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Great modem.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast as possible for my speeds. Im now getting what I pay for from Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Great quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems since the few months I've had it and definitely the best one I've ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good piece of equipment... Easy to install, Never a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Good buy

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Good wifi range for a 1400 square feet house

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Worked great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was more than I needed. But it worked great just needed to down grade

    I would recommend this to a friend

  • Waterbarn

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to set up. Geek squad came out. Once set up worked good with equipment we had.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Super Fast modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and top quality my isp provider didn't allow me to switch unless I post my 25% discount or wouldn't have returned it.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    ATTENTION COMCAST CUSTOMERS!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this modem because i had upgraded to comcasts 1.2Gbit plan and while this modem does support that speed, the constant disconnects and extrememly slow wifi speeds do not merit the price. This modem was not able to provided any consistency at all. Stay away from this modem at all costs

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Pleased!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the setup & function of the gateway.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Hang loose

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works phenomenally well. I can’t express how much better it is than my prior surfboard.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Awesome product

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this product. I have never heard of the brand before, but it performs perfectly. No issues whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    title

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with this purchase , I would recommend to anyone.

    I would recommend this to a friend

  • surfing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works -wish it had more power so it would reach the other side of my house.

    I would recommend this to a friend

  • Not what I expected it would be

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not really impressed. I upgraded to this modem to keep up with newer technology. Unfortunately it has not been what I needed or expected it to be. Ive had the cable company here 2x to check the service.

    No, I would not recommend this to a friend

  • Does the job.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works alright, nothing fancy. It does the job for the connection speeds we have currently and has been stable so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Wi-Fi

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very fast.. easy hook up!! Lightning pretty

    I would recommend this to a friend

  • A modem-courter combo worthy of consideration.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine if all LAN ports were functional - on mine LAN ports 1 to 3 produced about 300 mbps while 4 is normal at 900 mbps, with the same cable and connection. Just be sure you check all ports to make sure they are working normally and you have a great modem-router combo.

    I would recommend this to a friend

  • Good Modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. This is a good modem. So far no issues.

    I would recommend this to a friend

  • Internet modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased this item Happy with the coverage in house

    I would recommend this to a friend
Page 18, Showing 341-360 of 648 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.