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Customer Ratings & Reviews

Your price for this item is $279.99
The comparable value price is $329.00

Customer reviews

Rating 3.9 out of 5 stars with 648 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 3.9 out of 5 stars

  • Performance

    Rating 3.9 out of 5 stars

  • Setup

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, excellent Wi-Fi performance, and strong signal throughout their homes. Many appreciate the improved range and coverage compared to previous routers, resulting in a noticeably better internet experience. However, some customers find the price to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 648 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good -- we brought this to replace the Job modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waiting way too long

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I have purchased my own rotor haven't had an issues with my internet. I waited way to long for this purchase. Do yourself a favor. Buy your own rotor.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stay away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this router. I have been plagued with connection issues. Since about 3 weeks after I bought it. Unfortunately, I had to go out of town and was not able to return it in the allowed timeframe. Now I am stuck with a $300 router that disconnects during every online game I play.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get something else didn’t work well, lots of errors in modem log leading to high ping times and random disconnects.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem + router combo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fast, good with xfinity internet. No slowdowns

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great once you get it set up; will need to set it up online and register

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Product.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, runs great, no problems, does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best modem router combo!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and works great with spectrum internet services

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great High Speed Modem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast modem for every day use with a high speed internet provider.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Nice unit..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly & nice that it is set up already for the next wi fi upgrade..

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Minimalist, less wires/multiple devices. Good spee

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Getting gig speeds without issues. App needs work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router that won't drop the internet signal often.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    High speed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds the high speed for longer than any other modem I have tried.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some work to get everything at a place with a good network connection. Once I did, everything works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Xfinity ready

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good, comprehensive all-in-one choice for xfinity users

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect upgrade for Beam users.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my service and reaxhes up to where I need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xfinity compatible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am no expert on these things but seems to be working fine with xfinity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works.. Doesnt seem any faster then the previous one. Same brand

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs inspection...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked but wouldn't download faster than 29 - 30 MBPS. Upload was terrible but that's the cable provider's fault because it's been like that with my other modem. Needs inspection for potential technical issues and/or ISP compatibility issues...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the investment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be better documentation but a good product all in all.

    I would recommend this to a friend