Customer Ratings & Reviews

It works well. Not too hard to set up either. I would recommend it.

Saving myself so much money every month with this modem/router. I have Xfinity, and this was one of their recommended ones! Works great!

Works very well with Xfinity internet when their service is actually up and working correctly. Switched to fiber internet and havent used this box since i got free gear from the new ISP. But good router/ modem for the price if using cable internet.

Bought this for a new house. Using it for Xfinity. Pulling right at a gig. House is a little over 4000 sq gf and seems to cover everything. Gave it 4 stars because it’s been less than a week. (Will update after about months.)

This is one of the better modem/router combo’s. Always better to have separate units if you can afford it. But that being said it ~500$ to do that effectively versus this unit ~250$. I have been surprised at how troubles with connections and lagging on streaming after upgrading to Cox gigbite services but I believe it is the fiber optic wiring to my apartment complex and not this router. When monitoring the speed I am always above 800mbps.

Till this day better than company routers. Really recommend

So far so good!! This is a nice Modem. Does what it needs to. I’ve had more problems with Comcast than ever having a modem issue. Works well! Easy set up and performance speed is pretty good!!

Good quality Modem-Router. Set up process was at first challenging due to Xfinity instructions being confusing. I figured it out after a few tries and have had no problems since. It's a little pricey but definitely performs as advertised.

It's been great so far we've had it for a couple of months

Easy to setup and no issue since last couple of months . The only issue that i donot like in this brand that you cannot reboot the device remotely through the app. Over all device is running smooth with my xbox and ps5 live gaming .

It was finally time to replace my 2013 cable modem and my even older wireless router. The ARRIS SURFboard had good reviews and combined modem with wireless router. I had to consult the company's tech help line to be sure that I had set the modem up correctly as it did not work immediately. The app that instructions direct you to are crap, just avoid it altogether. Call the company help line; the rep was super and diagnosed the problem quickly. My cable company had not properly activated the modem on my account. So when the cable company updated my account properly, it worked fabulously. We can now stream on several devices at a time with no noticeable lag. Of course that is compared to 2013 technology. Still, it is reliable and smooth.

Traded out my optimum modem for this guy because my Internet was crazy slow. Before trading out my old modem my speed was maxing at 89mbps and now my speed is at 876mbps. The app is super helpful and the setup was easy.

This item was the top of the line when I purchased it. It was expensive, but I wanted to get something more reliable, so I thought let’s pay a little bit more. Unfortunately I have been having a lot of problems with it. Basically it disconnects from internet often and when it does it doesn’t show immediately, rather you have to go to settings to verify that. It has 2 bandwidths, 2.5 and 5 gb. Which allows you to switch back and forth, and sometimes that doesn’t solve the problem. It causes you to lose precious time if you are doing some kind of financial transactions. I purchased replacement warranty, so I can replace it with a new or something different when I can’t stand it anymore. Make sure to purchase replacement warranty.

This is a good product. It was not a flawless installation but at the end it worked out. I am still having some hot spot issues but for sure the new modem improved our speed and how we watch TV.

Seems to have a very strong and stable signal. Little pricey tho

This was super easy to setup and the speed is amazing. I use this with Xfinity and love the wifi. You won't regret getting this as I am now free of the rental from Xfinity.

Good speeds. Lighting storm took mine out. overall still good

Had to get a new one cause I needed the latest docsis. Works great, as expected

Better then the cable company's router. W6. The only draw backs is you have to upgrade every components to same frequency. Not backwards compatible. Very strong signal.

Had slow Internet with my old DOCSIS 3.0 so it was time to upgrade to a DOCSIS 3.1. It’s been pretty fast with easy set up through the app. Not a bad buy at all. Well worth the money.