Customers are satisfied with the overall performance of the SURFboard G20, noting faster and more reliable connections. They also appreciate the easy setup and consistent connectivity it provides. However, some customers have reported initial difficulties during the setup process. Overall, the modem and router combo seems to deliver on its promise of improved internet performance.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-48 of 48 reviews
Rated 2 out of 5 stars
Skip this modem router combo
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worse than my Netgear CM1000v2 and Linksys MR8300 that’s over 5 years old. Speed near ARRIS G20 is good, however, anywhere else inside my small ranch home is patchy and unreliable. I will be returning this and purchasing something else.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
didnt' work
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
could not get it to connect with Xfinity. returned it and bought a Netgear one that worked fine.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Gotta figure it out
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have not figured out how to hook up yet. How can you get online if you have to remove old one first?
I would recommend this to a friend
Rated 1 out of 5 stars
Poor Connections
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The quality is terrible and barely gives me access to half of my speed
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Dual router and modem
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Returned router/modem did not need it for WiFi services. Please take off for review.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Would not connect
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Would not connect to my internet no matter what I did to correct the issue.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Piece of junk
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Modem keeps dropping service and reboots. Will be returning it.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
C G
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unable to connect to internet through laptop iPad printer or any smart tv’s
