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Customer Ratings & Reviews

Your price for this item is $199.00
The comparable value price is $249.00

Customer reviews

Rating 4.3 out of 5 stars with 10 reviews

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80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-10 of 10 reviews
  • Pros mentioned:
    Blue light, Size

    Rated 5 out of 5 stars

    I purchased this for myself and i love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this cable modem so i don't have to pay to rent one from my cable company i love the size and the blue light cause i love the color blue thank you so very much Best Buy for another really great item

    I would recommend this to a friend
  • Pros mentioned:
    Best router, Simple

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far the best and simplest router you can ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Docsis 3.1

    Rated 5 out of 5 stars

    Speed up my internet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m so happy with it. I was struggling with my old router. I replaced it with this one and I am so happy you’re so far. I hope it will continue liked it.

    I would recommend this to a friend
  • Cons mentioned:
    Limited compatibility with software

    Rated 3 out of 5 stars

    Not compatible with zscaller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good just for regular stuff like tv , but if you need to work from home , you may use some kind of software (zscaller, vpn or something) It will be kicking out you from that (internet connection will be lose ) and it is not compatible with those. Because of some limited availability to route the traffic, connection issues.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works as Intended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hoping I would get more range based on the pictures and reviews I saw. But it's about what my last Arris Surfboard was able to put out. Set up with Xfinity was a pain in the behind, but that was on Xfinity support not the Arris team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris surfboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine with my computer. Having trouble setting up my ring doorbell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster and more reliable connection. Works well with all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best modem router for 1200sqft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Xfinity, no need to rent there device, and if you know how you have full access to your network setup and management.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Cable/Router combo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used with xfinity. Setup was easy (did self install) No problems yet solid cable/modem unit.

    I would recommend this to a friend
  • Cons mentioned:
    Quality, Speed

    Rated 1 out of 5 stars

    Poor Connections

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is terrible and barely gives me access to half of my speed

    No, I would not recommend this to a friend