Customer Ratings & Reviews

worked great for almost 2 years best speed 949 but all the sudden just quit but was reliable for good speed . if would have lasted longer maybe a 4.5

Very fast modem. Easy to set up and start using. My network equipment recognized it immediately and a change in speed was very noticeable.

This Cable modem is nice looking, and has worked flawlessly with my Cox Internet. Cox likes to fuss about customer-owned equipment sometimes when their network is having issues, but when they found out I had this device, we moved right along to a real solution. Plus it supports their highest speed offering as well. 2 Minute Install, and no issues at all. It received a firmware update in the first 5 minutes of being connected, all flawless. I had my previous Surfboard for a long long time. I'm glad I chose this particular modem, and I would recommend it to others.

This was a great purchase to replace Comcast"s modem and to save money. We have not had any issues with connectivity outside on Comcast global issues. Running multiple computers, TV, a wireless net, and multiple mobile devices without any loss of speed or connectivity. Highly recommend this as a replacement to "renting" the Comcast provided modem

Great modem. Significant improvement over their previous sb8200 which went through multiple hardware revisions. The 2.5gbps Ethernet plug provides future proofing for speeds at/over 1000mbps (standard Ethernet caps out around 940mbps). Small form factor looks nice, but it does cause the modem to run warmer than the competition (Motorola or Netgear). Will this damage anything long term? Only time will tell, but heat does increase attenuation... so just something to be mindful of when it comes to having your signals level out. Having only one indicator light may also be a con for some depending since it doesn’t give specific indicator lights for the various connections (downstream, upstream, traffic, etc).

Easy to add into home network. Very easy to add to Spectrum trieu 5 minute support call. This modem supports two young adult streamers, a work-at-home office, and two entertainment locations in the house. It's very stable and performant.

I needed a Cable Modem that could handle Gb Speed, and this Arris is very good. Setup was easy, and it being really small is great.

As an industry professional, I have been installing and working with Motorola Aris for years. They are robust and easy to install and troubleshoot, and I would recommend for anyone.

Setup was very easy. Performs well, no hick-ups. Love the small compact size compared to my older modem.

The modem is lightning fast. Reasonable price. Easy to install in your network. The only problem I encountered is trying to get through a live technician to provision the modem from Comcast. Their automated system kept saying your modem is off line. After calling Comcast back 6 times over a two hour period I finally got through to a live technician. She had the modem up running and provisioned in less than 15 minutes. She had me do speed tests to make sure it was working good. The modem is great. Comcast customer service is pitiful.

Great modem for gig speed. Cool blue led light on the front. Simple design and great reliablity. Have not had to reboot it once.

Works extremely well, significant upgrade from older Docsis 3.0 modem. Very quick setup with Xfinity, just provided device MAC ID through Xfinity app and modem was operating within a few minutes. Fast internet so far with no issues of dropping or noticeable latency. Using for work, video calls, streaming, and gaming.

My old modem from the cable company wasn't reliable and kept needing to be rebooted. I went to exchange it and was told they all do that. I fixed that by going to best buy and getting this. Stable internet now.

Unit works great. Outside case is very warm to the touch. Its only been a few months, hopefully it diesnt burn up.

Easy setup! Getting the job done. Will recommend this modem.

Works great. High speed. Compatible with cox. Would buy again.

Working well so far. Only time will tell, but very pleased with the performance of this modem. Not sure why comcast had such a hard time connecting to this, but it's comcast.

Bought this modem as I was upgrading my home network. Easy install, fast, works perfect with Xfinity.

Easy set up works with good speed. The setup was painless

Set it and forget it. Blazing fast. Easy setup app. Just works. Solid. Don't think. Buy