Customer Ratings & Reviews

Excellent router quickly connects all previous devices.

Easy to add into home network. Very easy to add to Spectrum trieu 5 minute support call. This modem supports two young adult streamers, a work-at-home office, and two entertainment locations in the house. It's very stable and performant.

This is a solid cable modem and very easy to setup. Its a great replacement for my 8 year old Arris modem. Pleased with the performance.

Works extremely well, significant upgrade from older Docsis 3.0 modem. Very quick setup with Xfinity, just provided device MAC ID through Xfinity app and modem was operating within a few minutes. Fast internet so far with no issues of dropping or noticeable latency. Using for work, video calls, streaming, and gaming.

Very fast modem. Easy to set up and start using. My network equipment recognized it immediately and a change in speed was very noticeable.

worked great for almost 2 years best speed 949 but all the sudden just quit but was reliable for good speed . if would have lasted longer maybe a 4.5

This modem works great, perfect for getting the most out of you r internet speed.

Works as advertised for my Xfinity internet. Easy to setup and get running.

Set it and forget it. Blazing fast. Easy setup app. Just works. Solid. Don't think. Buy

Great upgrade streaming is faster, uploads and downloads, even in the basement.

Great, compact 2.5Gbe modem. I like it better than the Motorola MB8611, though that's also a great modem. Both have been been nearly 100% rock solid for me. I like the fact that it has both a 2.5Gbe and 1Gbe port; my provider assigned IPs to both interfaces and let me use them simultaneously (though respecting the subscribed service limit at any given time).

Simple, easy to setup. Call cable company with MAC, plug in and you're online. Have had this modem for 6 months, used on Spectrum and Grande Cable. Speeds are great at 1000/50 Mbps, It has worked great for this period minus an odd glitch where my upload slowed to less than 1 Mbps. Power Cycled the modem and speeds returned. Currently running on old firmware as Grande does not upgrade firmware frequently. I cannot access the Status page or Spectrum Analyzer due to this.

Just got this hooked up today, so I just took it out of the box. It's smaller than I'm used to and I'm very happy about this. Technician did say it tends to get warm, but I didn't plan on putting it in a cabinet anyways, so that's not an issue for me. I've used this brand in the past, so I have high hopes. If you're reading this and it's still 5☆, I'm still happy with it

This was a great purchase to replace Comcast"s modem and to save money. We have not had any issues with connectivity outside on Comcast global issues. Running multiple computers, TV, a wireless net, and multiple mobile devices without any loss of speed or connectivity. Highly recommend this as a replacement to "renting" the Comcast provided modem

Excellent modem, easy to install and delivers great performance. We bought this to replace Suddenlink’s provided modem that we were tired of paying for. As expected, problems with internet connection and Suddenlink’s denial it was their problem. We had to contact Arris technical support and he readily detected the problem was with Suddenlink and gave us the information to provide to them. Arris’s tech support is top notch!!! I would buy this modem again.

The modem is super fast and light. I wish the app added additional functionality as it only assist with getting you up and running so that you don't have to call your cable company at least for Spectrum Customers that's how it is. My speeds are great and I personally like the design. I purchased this because Spectrum modems were/are horrible and because I purchased the Surfboard Max Mesh System. The two devices look delightful next to each other.

Current gen DOCSIS 3.1 cable modem. Easy installation. Used with Orbi at speeds to 900 mbps. Stable performance.

It's hard to find a 3rd party cable modem with 2 ports and a 2.5Gbps port. This modem has exactly that. I was able to wire the 2.5Gbps port right to my desktop to take advantage of my internet speeds and use the regular 1Gbps port to run my wifi system. Quick and easy to activate with my ISP.

Over all good modem for Xfinity. Easy setup and faster than my old Arris modem. My only complaint is the app is useless and doesn’t tell you anything. Don’t waste your time with downloading the app. Limited ability to make changes to setting s it I think that is Xfinity issue.

Works great! Everybody is pleased to be reconnected.