Customer Ratings & Reviews

I had my previous arris surfboard for 4 years but noticed a little bit of a bottleneck in my network so I decided to pull the trigger on this as it was compatible with xfinity. I didn’t need a wireless modem as I had a mesh system. After a few reviews this item was usually at or near the top of recommended equipment. Install and set up were easy and in no time I was seeing consistent speeds. For whatever reason though I noticed that my ubiquiti UniFi system wasn’t able to communicate with this modem so i did end up purchasing a new Orbi mesh system. I am not sure which piece of equipment was at fault for the lack of compatibility but I switched to a Netgear Orbi system and it it works great. My speeds more than tripled compared to my old modem and wifi system. If it last as long as my previous surfboard it should save me money in the long run as I’m not paying the monthly xfinity rental fee.

This modem does precisely what it said it was going to do. It just works 2.5g. Wan port allows you to break that gigabit threshold. It's reliable. It just works. You set up it up and forget about it.

Always loved surfboards. After my spectrum modem started going out and they were going to take a week to come out i got this and love it. Works very well with my eero wifi system and even get an extra 100 mpbs out of my service

Powerhouse of a modem that is top of its league right now. If you want to get the most our of your cable ISP then go with this if you’re looking for 1 GB or faster services.

This modem replaced an older model when we upgraded our Internet service. This modem is way faster, and it only took less than 30 minutes to set up.

An affordable choice for multi-gig cable modem. Easy set up. Basic but delivering fast speed as expected. One of many true example of good thing comes in a small package.

Works as expected. Only One 2.5 gbps port as afar as I can tell the other seems to be just 1. Only thing to note IMO is it runs pretty hot

Our area just got 1 gig speeds, and this has more than helped to make that a reality. The specs on this modem are thoroughly future proof as well, as even when speeds extend this modem should be compatible for that bandwidth. Solid buy

I wanted the faster internet speed so I chose this DOCSIS 3.1 unit to replace a 3.0 unit by the same manufacturer. Easy installation. Seems like it just did what it was supposed to do. I have used it for about a month with COX internet and have not had any issues. Would purchase again.

Works great and was easy to hook up. Was a nice upgrade from my older modem.

Works very well. I have 2 gig internet a I am getting those speeds on a consistent basis. Very happy with this purchase.

Does the job, and no annoying throttling like the Xfinity one did. Pulling down 1.3Gbps consistently from the coax regardless the time of day.

Super fast, never had any issues with it and exceeded expectations

I am loving this modem. I have NOT had any issues whatsoever since purchase. I am using it with Xfinity internet service, I have a 400MBPS. So it is been under utilized at the moment but planning to upgrade my plan to 1GBPS in the future. I will recommend this product.

Works great and easy to setup, but isn’t the cheapest unit.

Work great notice the speed increase I like the slick look in the design of it small compact with a lot of power to it.

Great upgrade from my cable modem/router combo. I have a 1g internet plan, the setup from my provider with this modem was seemless. I have this hooked up with some linksys mesh nodes to provide wifi throughout my home and have had good consistent connections without any drop-off.

Great modem! Got two ethernet ports. White color making it look fresh! The specs are Great, the price was great at the time as well! This is very compact and I love it!

The ARRIS SURFboard cable modem works great. It was very easy to install and set up. Performs very well.

This is actually my mom's new modem I helped her hook it up so if Comcast tries to tell you that this doesn't work with the current gigabyte speed they're full of it because they told my mom the same thing and yet it's working at gigabyte speed not to mention they tried to say it was too old of a model but yet it's one of the latest models That's how little the person on the other line doesn't know at Comcast. Now I will say if you combo this with a router you need to have a compatible router look for the latest Asus model if that's the case, older model routers will cause problems.