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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 6,192 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended this product by one of the helpful Best Buy staff. Very easy to set up. So far I have not had an issues with it. If you are not comfortable with computers the instructions are pretty good, so you shouldn't need to ask for help. I like that it is small and the lights are bright. Hoping it lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Business Class Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Modem for home or business use. This modem is solid, fast, reliable, and very user friendly. I have used this unit in both residential and commercial applications and it has outperformed every ISP provided modem i have encountered.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Wifi

    Rated 4 out of 5 stars

    Probably Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working with Comcast 3.0 but the first time I tried to set it up, there was a problem with the wifi connection. The internet buffers a lot. The modem works just fine. Probably something wrong with Comcast. The price is not worthy for such a produt

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Motorola Cable Modem PERFECT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay comcast 7 dollars a month when you can get a Motorola modem it perfect for your internet and it's really fast easy to set up too took me only 5 mins I upgraded from my Motorola modem/router all in one and this modem is really fast

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my SB6141 with this unit. I am now able to get more than 200Mbps from my internet provider, which is awesome. If this unit performs as well as the SB6141, I will be happy for years to come. Definitely recommend the upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem performance is very good, getting some one from Comcast to provision it properly or getting full bonding on all available channels is unlikely; unless you are in a fully activated area and you are lucky enough to get proper assistance from knowledgeable representative. ipv6test.com may not initially recognize capability & you must make sure router & other devices are set to ipv6 compatibility modes. This can be challenging, because all things may appear correct, but ipv6 may still not connect. There may also be some lag time before devices are initially recognized. This modern does it's job and will serve you well once you get through the pain of setup. I do highly recommend it. Motorola customer service is very friendly, professional & helpful -should you need them - they will answer your lingering questions.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Modem you even own. FAST, Easy installation. All you need is WIFI router and hook to Modem. No problem. Important to purchase ONLY MODEM not built in WIFI and Modem. too much problem and complex happen. Just MODEM and you are all SET!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is great. Basically plug and play, super fast, and reliable. For the price, it works great. One possible downside for some people is that it has a blue light always on which looks kinda bright at night.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Rock Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TWC upgraded my internet service to 200/20 so I had to upgrade from my old trusty SB6121 to take advantage of the new speed this modem has been rock solid I have had zero issues.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Easy plug and play set up. Fast consistent connect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my father, to replace his rented equipment. The setup was a no brainer. There has been no experienced no connectivity issues. Upload/download speed is noticeable faster.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Setup

    Rated 5 out of 5 stars

    A high rated modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wise purchase and very easy to setup The price is fantastic! It is also compatible with your cable server.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great high speed modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In order to take advantage of higher speeds from my ISP I needed to upgrade my existing modem. This model was on their list. The price was good and it works great. I have had several Motorola Arris models. No problems were ever noted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem 3 years ago and it’s still going strong. Definitely better than paying for a rental modem from cable companies. Haven’t had any issues and setting up was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Easy Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with my Netgear router. Recommended by the sales person. It is supported by Oceanic Time Warner Cable. The setup was quick and trouble free. Glad Im not paying equipment rental and getting much faster performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy, fast, reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit to be done with TWC's rental. Its compact size clears up a lot of space on my desk. It's white like my Apple router and it was a breeze to install. The sales rep steered me right when he said to get this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, fast and trouble free. After buying this, using it for awhile, and being impressed with the performance and trouble free installation, I recommended it to 3 other people who also bought it and are happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Works perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works perfectly. Its performance has been rock-solid, and I've not had to reset it once since I installed it approximately 6 weeks ago. Download and upload speeds are outstanding. You can't go wrong with this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this in place of our spectrum modem. This one is compatible with spectrum systems and is way more reliable

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Replaced my old Zoom modem with this speedster, went from 30m down to 120+. Super solid, easy to set up. Works great on Comcast. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy, awesome connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! This is sooo easy to set up. A perfect fit for Xfinity connection. The wifi output has been seamless at top speed. Best of all, I'm saving cool cash every month on my bill.

    I would recommend this to a friend