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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 6,192 reviews
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has never required a restart and has worked flawlessly. I have had it now for 6 months and never had an issue. My internet service provider is offering 126mb download and 20mb upload which I fully get using this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great Midline Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to issue with my new Netgear Nighthawk Router and it works like a charm to provide great speed without interruption! I have had zero problems and setup was a snap. No more rental/leasing fees from Comcast!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Setup

    Rated 4 out of 5 stars

    In a nutshell, it does what it says it will . . .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the ARRIS Sufboard Modem for about a bit over a month and to be honest, it has been pretty accurate in terms of doing what it says it can do. Setup was fairly easy out of the box, and the price was not too steep. If you purchase this modem, make sure that your router supports gigabit speeds, trust me . . . you won't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Lights

    Rated 5 out of 5 stars

    Great modem, fast and sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, I get the speeds I want without having to pay for leasing a modem from the cable company, if I had to give one con it would be it puts off a lot of light and seeing I keep it in my bedroom it's bright and had to block it

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Excellent Speeds.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says. Supports TWC and we have 200mbps, and this seems to support all 200+ (it's rated for 300) Does get hot though, so plan on leaving it on a desk and not touching you (or anything heat sensitive for that matter)

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Love This Router!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t know how badly I needed a new, faster router until I installed this product. Easy to install and easier to get spoiled with its speed. A great value for the price and the performance it delivers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Works Great with my Spectrum Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to pick a modem up myself, because I did not want to rent one for a monthly fee. This was easy to setup with my netgear router and has been working perfectly for the past 6 months.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a SB6141 prior to buying this SB6183. Both the SB6141 and SB6183 are solid performers. With 16 download channels, the SB6183 is fast and handles the ISP promised speed well. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Setup

    Rated 5 out of 5 stars

    Great way to stay connected with SURFboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a connectivity issue with this new modem. Cord-cutting, wifi-enabled house and nobody has issues. Installation was easy and great modem for the price. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not much to look at, but it does its job and is fast. Its rolling about 298mb down and 41mb up with Comcast Elite 250. My last modem said it would handle the speed "netgear" but Comcast's boot file was not compatable.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    It does the job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    low price and basic, but it also works well. It is also compact in size and has a pleasant design.

    I would recommend this to a friend
  • Cons mentioned:
    Lights

    Rated 5 out of 5 stars

    easy to hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to hook up and is small so it does not take up a lot space. As of right now no issues. The only thing negative about it for me is it gives off a bright blue light.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast, small package modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is far smaller than what the cable provider gave me, will save me in lease fees in the long run, and supports the extra channels my speed tier normally doesn't get access too. I couldn't be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for 90 from bb. Got it less because it was cheaper on website. I love this modem. I am getting consistently 180mbps down and 15 up. This is rated up to 650mbs so it's good to go for the long run.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Reliable for Business Class Internet, Runs Hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this cable modem to get rid of the modem rental fee for our Comcast Business class internet connection. It has run reliably at promised speeds without any outages for a month and has had no other issues. It does, however, run hotter than other similar products so be sure that you have it in a well ventilated spot.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Works with Time Warner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with TWC, its on their approved list, instead of renting my modem. It will pay for itself in less than a year. It has no problem with high speed internet maximum transfer speeds and has been very reliable.

    I would recommend this to a friend
  • Cons mentioned:
    Lights

    Rated 4 out of 5 stars

    Saves monthly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is supposed do, but if in bedroom, it lights up like you have a lamp on, put under desk, and still see a glow coming out from under desk. It was the only one that was compatible with Optimum , so cant take back, I am saving 10 dollars a month.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Just love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love it never have to unplug it to reboot it! Very reliable! Like the looks of it! And the best thing I like about it it works really well right now I’m getting 300 MB per second really fast!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Didn’t disappoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading many of the reviews, I purchased this modem for my Mac. It was extremely easy to set up and has been working perfectly. I noticed an improvement in my Internet since I have been using it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Cox in Phoenix, AZ. I use their Premier (27 Mbps) it is one step below the "ultimate" and requires the "stream combining" to reach the advertised speeds. I was dubious that it would make much of an impact. I run this in to a and the results were suprising. I ran a test over wifi with my iphone using the speedtest app. On the old modem I got about 20 Mbps down and it says about 30 Mbps up (I think upload is way off for whatever reason), ping was about 70ms. AFTER the install of this modem I saw about 30 Mbps down and 45 up, Ping dropped to about 35ms. This is all annecdotal and based on wifi and an iphone app, but I did notice a much quicker response on all items connected. Xbox, Roku, iPad, all loaded faster and i have been killing it on !

    I would recommend this to a friend