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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 6,192 reviews
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Oh So Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris by any other name is awesome. Perfect cable modem. Speed is amazing, but then it's a Motorola, of course! Cannot beat the price! Matches the Nighthawk in performance and better price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I got a Tp-Link router and have zero internet issues. Super easy setup! I also like the small/white size :)

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Lights

    Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works and It has been working very well. The only issue I have is that the lights are bright and can lit up the area at night. Theres no setting to adjust them or turn them all. It doesn't affect its purpose but I think it would of been cool to adjust the level of the brightness.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet was so slow woth my cox modem so i wanted to try a different modem just to try it out. So i bought this and can’t beat the price. Now im getting the speed im paying for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been very impressed with the Surfboard product. This modem was no exception. Set up was a breeze and I’m getting faster than promised internet speeds. Very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this modem. We are using wireless for TV viewing and the ARRIS - SURFboard modem has satisfied our needs - no buffering and great speed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    High-speed cable modem that really delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris - SURFboard 600 Series Docsis 3.0 Cable Modem - excellent performance at a competitive price. Once installed, delivers high speed with zero downtime. Quite the workhorse. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was a snap. Simply swapping out the cables and a quick 5 min phone call to Time Warner to activate and test. That was it, now I save the $7 month lease fee on the TWC modem. Noticeably faster too!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research on cable modems.... finally got this one and seems to work just fine when my ISP wants to give me the speed I am paying for.... Works as advertised, you will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Only for those who want speed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The usual person will only have a 5Mb, 15Mb, or 20Mb internet speed. For those who have something like a 300Mb connection, your usual modem will not be able to handle those speeds. This modem is just the solution for those who need the best of the best internet speeds. Since I have been using this unit, I have been getting speeds up to 300Mb to 320Mb. Granted these speeds are not available everywhere but if you can get the service, get this modem. You will be glad you did.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Setup

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new modem and this one met my needs. Box stated it would work with my cable provider and it was incredibly quick and easy to install and setup. Fair price too.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem Upgrade worth spending on...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those with TWC 300mbps, this is a must-have! The original modem I had, I was originally told would be compatible with the 300mbps upgrade that I received. Unfortunately, the TWC reps, that told me that several times, were 100% wrong. There are only 2 modems, to my knowledge, that can handle the 300mbps. One is a modem/router combo (which I prefer not having) and there is this. Granted, it's quite a 'bit more than my other Motorola Surfboard Modem, but for those that have 300mbps (or even those that don't have it, but hope to in the future), I'd highly recommend paying the extra for this one. For some reason, it just seems more stable than the last Surfboard modem (not that it was unstable at all).

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    One of the best on the market !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this not because I was paying rent on a router but because I was so tired of getting disconnected on one device once four more were downloading things at the same time. Now I do not get disconnected but I did have to tweak the Wi-Fi router also differently. Also I have had my cable provider connect me again to the new router but it only took one phone call of 10 minutes. The improvement there is that I was constantly getting 3 to 5 megabits per second less than what I was paying. Now I get 2 to 3 more than what I pay for which is very good. My soon is very happy with it since he noticed his videogames run faster and we did not change the router only the cable modem.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Just as good as the old but faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as good as the old but faster. This is actually an upgrade to a previous router I purchased. It is the same brand simply a higher spec model. Easy installation and easy troubleshooting.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very fast cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola-Arris SURFboard 600 is very fast and after a month usage I have not noticed any interruptions. Another strong point is no conflicts with all the equipment I have connected to the Internet.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    arris surfboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rcn, which did not allow their customers to purchase their own equipment, got bought out by astound, who does allow their customers to purchase their own equipment. so i bought this surfboard, which works fine and as a result i am saving almost $20 per month.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're currently a slave to Comcast and tired of paying rental fees, then you can't go wrong with this modem. Works great, installs easily, and even increased my internet performance speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremelly easy to set up and after a month, there have been zero issues and the speed of the internet is as expected. Highly recommend this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked perfectly since the day I installed it. Can't ask for anything more from a modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great modem very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem, highly recommended, easy to install and once that the internet carrier set it up on their system it has been working really good, save you the lease cost to the carrier........

    I would recommend this to a friend