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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 6,192 reviews
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was easy to set up and worked without any issues. I was disappointed that Best Buy didn't carry the newer version of this model so we just stuck with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great Modem for fast speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the hardware, easy installation and performance. I've had it for a month now and I'm hitting speeds I thought I couldn't reach with my former modems. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up, works really well, allows me to avoid paying internet provider any more money than absolutely necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Compact Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and price. Saves me money each month by not paying the cable company. I have moved twice with this and it works perfectly. Very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was by far an easy install and a great modem. Plugged it in, called my service provider and that was it- online in minutes. The modem is great, download speeds are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this coupled to a NetGear Nighthawk AC3200 router, and I love the setup. It's fast, reliable, and I have no downtime.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable. Beats what the cable company gave me. Solid connection all the time. No drops and now my devices do not buffer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Serving me well so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play video games for fun -- and some of them can be demanding/resource heavy compared to an average person's internet usage. As a casual gamer, this modem is serving me well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this because it works with the cable companies in my area and do not have to pay monthly fee to them for rental. Will pay for itself the first year. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Motorola surfboards before. This is the best of the best. Combine this with a Netgear Night Hawk and you will have a better set up than the modem Comcast leases and pays for its self in 2 years I think, all the while giving better performance then the Comcast Modem. I get about an 18% or better performance gain over the wifi capable modem Comcast supplies.

    I would recommend this to a friend
  • Cons mentioned:
    Heat, Led brightness

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is great! It runs a little hot and the blue LED lights on the front are a bit bright but other than that, it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased to replace the modem that came from the cable company and was always having to reboot it. This modem is fantastic and works great with both of my Apple routers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    good hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this for replacement/upgrade. Easy to use, only reason it is not 5 stars is because it gets hot. Does not seem to be a real problem though, but mine is kept in the open. Not sure of results if kept in an enclosed space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good modem, Small and fast and easy to setup. Got it so I could not have to pay Comcast a rental fee each month.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, easy to set up, works like a charm - have had no issues since purchase

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Delivers great speed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this modem to take advantage of Time Warner's 200 or 300 MBps internet service. Although other models say they support more than 100 MBps, some cable company's can't deliver this using just 8 channels hence why you need this modem. Best Buy price matches with Amazon and on the week I purchased, I took advantage of the Price Match Promise as it was cheaper. Love Best Buy for being able to pick it up same day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is fantastic. I'm saving 10 bucks a month from xfinity. Practically pays for itself. My internet speed is beyond wonders when paired with an Asus AC router.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Arris Modem--reliable and simple to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, reliable, and I haven't had any issues with my modem since buying it. I would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is super fast and connected right up with my Cox service. I have my Apple Airport Extreme connected to it and I am getting incredible speeds to all of my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    ARRIS SURFBOARD MODEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem, works great for my use! Easy to install and works fine with Comcast internet service.

    I would recommend this to a friend