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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to go ahead and get a modem instead of using ones from a cable provider. I was not disappointed! Modem has very reliable connection and gets very fast speeds!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast/Xfinity approved. Plugged it in and it worked as expected. Embedded web server provides lots of good info to assist with debugging if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Solid product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far after getting this installed through my TV provider, this has been working fine. NO issues. No setup problems.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Cheap, fast, but lacking one major feature...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fast modem. But (and this is important) it does not completely replace your Sparklight or other ISP modem. For instance, it has no firewall. If you connect a device to this modem, you had better have one of your own. Since I have an entire house and business running off of mine, I created a pfSense firewall and everything goes through it. If you don't have a hardware firewall, you will have to rely on your Antivirus or Windows Firewall.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my business to avoid paying comcast lease fees on their modem. Not only is this modem smaller and lighter, its also much faster than the comcast-issued boxes. I have not experienced any downtime while using this modem like I had with comcasts box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this modem when my last one stopped working - staff at the store recommended this one and he was right - it was very easy to set up / install and works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have any issues with the modem. I needed one compatible with Comcast, and it even says on the front of the box who they're compatible with. Took the guessing game away.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem - no more renting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this modem since I was tired of paying my internet provider a monthly cable modem rental fee. This ting will pay for itself in no time. The speeds it's capable of are sweet! Along with an upgraded router, my internet has never been more stable or fast. It took a little bit to activate the modem (I had to call my provider to activate it and the first person I talked to had no clue about how to do this), but eventually they got it sorted out and I'm very pleased with the speeds and stability. As my internet provider increases their speeds, this modem will keep up (at least until gigabit internet comes to my area).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great product for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I went and bought a modem rather than rented. Definitely worth it. I get the speed I want and have absolutely no problems with it. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great modem for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was very easy to set-up and relatively inexpensive compared to other modems. It serves the purpose in my household.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Modem works great, easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was easy to set up and works great with Comcast. I have been a customer of Motorola modems for 10 years now and have not had any problems with them; very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Easy Install, Faster Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola Arris SURFboard 600 series SB6183 installed easily without a problem. Allows my internet provider to max out on speed.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me good speeds and setup was easy. Only been using for a few months,so hopefully it will last.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this for my new tv i purchased. Does what it is supposed to do. Have had no issues. Does get warm to touch but read that is normal

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    more than keeps up with my provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm signed up for 5.0 Mbps and apparently my provider is providing 7.5+ Mbps. This modem easily keeps up. plus it looks cool. lights up like a Christmas tree. LOL

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plugged it in and all done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave Comcast back their modem, put $12/month back in my pocket, plugged this modem in, turned it on, and that 's all I needed to do. As easy as tech gets. Of course Comcast continues to bill me for the returned modem and I have been fighting with them for the last month. I also bought a refurbished Tivo DVR direct from Tivo for $50 (plus their subscription fees), gave Comcast back their lame DVR, put $20/month in my pocket, and cut the cord. Couldn't be happier with the Tivo as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great and fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Modem came highly recommended. its FAST!!!! don't pay a monthly fee to cable provider for a mediocre modem. this is a great modem at a great price

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 4 out of 5 stars

    Small but fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Motorola, my first could not handle the 200 mbps to old I guess. Easy to install, had to call my provider (TWC) to activate and upgrade to 200 mbps, then I was up to blazing speed. My down load averages between 220 and 238 on most days. Can't complain.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast. Very reliable. Good buy, don't buy the lower model than this. This is will handle the future speeds they are upgrading in most of the USA this year and next.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Excellent step down from the more expensive option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how easy Arris cable modems are to install, their reliability, and how long they last. I had my last one for 8 years (seriously) but have since upgraded my connection speed (70mps to 400mps) and needed a cable modem that could handle it. The more expensive model can handle way more than I need, so I found this one and its perfect!

    I would recommend this to a friend