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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Motorola - Arris SURFboard 600 Series DOCSIS 3.0 C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using the Motorola Cable Modem with Time Warner and it is totally compatible with their system. I get excellent downloads and very good uploads. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Took me higher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous DOCSIS 3.0 cable modem (Motorola SB6121) wasn't able to fully accommodate the 200Mbps from my ISP. My downstream with that modem was capped at ~150MB. This new modem has more downstream channels and will satisfy any speed increases in the foreseeable future. If I'm reading the documentation correctly, this modem should cover speeds upwards of 600Mbps. As soon as I provided the MAC address to my ISP I was up and running at greater than the 200Mbps that I'm paying for.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works better than my other one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to connect to my provider. Working better than the provider's. The best part is I own it, thus it goes where I go. Yeah!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Nice reliable upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and much needed upgrade from the old one. Speed and reliability in a box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully compatible with Xfinity. Quick and easy to set up, works great and handles fast speed internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appears to be compatible with everybody out there. Fast, no fuss set up and use. Quite pleased with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, works great. I know nothing about modems but was able to set up in minutes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great sub Gb Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup of this router was as easy as it could be. Jus call your ISP and tell them you want to activate a new modem and find the MAC by either direct connecting it to your PC/Mac or by connecting it to your router and signing into your router’s admin UI. That’s pretty much it. The bandwidth average’s my paid for service ‘speed’ when I use a wired connection and it doesn’t have any of the lag spiking or jitter issues that plague the infamous ‘puma 6’ chipset modems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast set up, stays connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was easy to set up with Comcast and has been able to maintain a signal without needing to be refreshed. Great speed for several connected devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many modems and this one is by far a great choice. It was easy to setup and has been very dependable. I would certainly recommend this product to a friend.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 5 out of 5 stars

    easy hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the modem I was renting from Time Warner. Setting this up was pretty seamless. Hooked up easy, and then I called TWC and they were able to do what they needed on their end. The only minor thing is that it took a few minutes for the wifi to work properly. No big deal, but don't be alarmed if it doesn't connect to your devices instantaneously the first time you hook it up. But since then, has been working flawlessly. Doesn't seem to be any faster than my old modem, but I think that's because TWC is restricting the flow. If I paid for fast speed, presumably it would be fast.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Best Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem rocks I am getting consistent speeds at or above 100 Mbps with cox premier. Ez to install. Can be used with all tears of Internet all the way up to 686 Mbps

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem and I would love to see it at it's full potential...but unfortunately my internet provider doesn't offer those speeds at my location so I only get to see about half of the power of this bad boy. Still very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Awesome modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this modem up at Best Buy for the speed. Super easy install, TWC stumbled with it for a few minutes, but got it activated. This thing works awesome!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth every penny. I have used Arris modem before and loved it. I needed an upgrade so decided to go with Arris again. I wanted to buy the SB6141 model which is the best out there right now. I currently have a comcast blast internet with 150 mbps plan and 6141 would have been a big upgrade. But then i decided to go with SB6183 which is higher end model for 6141. You will surely see a noticeable change to your wifi, provided you have a good router (I use Asus RT-68U). For most of you SB6141 is more than good. I wanted to be future proof so I decided to go with 6183 and its excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and connect, and great price. Will pay for itself in a few months and I am not paying my local cable company for equipment rental anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    better than the cable company's router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this works much better than the one comcast gave me. I don't have to reset it every single week. speeds went up a little bit as well after putting this in.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to install and saving me money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace a Time-Warner unit with this one and have not had a problem since. The Time-Warner unit was said to be a new model but did not work with my WiFi and six connected items. I plugged it in called Spectrum and it was working in minutes. Down loads are faster and we can have 4 computers and smart TV going at the same time. Also not paying Spectrum for their modem. Easy to install and worth every penny. Get this one or the next higher rated device. Have not had a problem or a crash since I got the unit. Working perfect for 2 months.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No better modem out there for a decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my old modem Doscis 2.0, bought this one from the store (only 1 left) called my provider COX, gave them the S/N and worked with no problems after 5 minutes of setting up. currently getting 10/mbs faster download speed than what i actually pay for. Motorola makes the best modems in my opinion, last one i had last 7 years, only reason it failed was due to a thunder storm. Only had it for about month but not one hiccup yet and dont expect any. It may be a tad pricey but better than renting a modem for $8-$10 a month and the max speed this can put out will make it last for at least 4-5 years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Surfboard 6183 is a high quality modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and easy and fast to install and activate. Boots up real fast and has delivered a steady reliable signal that is faster than the amount subscribed to.

    I would recommend this to a friend