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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this so I would not have to rent one from Comcast. I got top speed But found out my router was set at 25 Mbps so had to go into setting of router and now downloads >50 Mbps and uploads >15Mbps on both IPv4 and IPv6. This unit allows double communication on the network versus one way comms. The last Modem I had lasted 7 plus years so this one will probably last till they come out with a direct hookup with fiber optic cable and a computer chip that is fiber optic along with every wire in my computer is noting but fiber optic, there is some young person out there thinking about it, I hope!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Awesom Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and works perfect. I had trouble with older cable modem, from my internet provider, and once I set this up my internet has work much better.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast and easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't recommend buying your own modem enough. Stop paying your cable company to lease it. When you buy one, it pays for itself in like 5 months. Only suggestion is to look into how to set up a purchased modem before doing so; that way you minimize internet interruptions. For Time Warner, I had to call and give them the MAC address and they activated my modem, but finding the right person to talk to took a while. But the process itself was easy. (And I demanded a box to mail my leased modem back, I will never talk into a TWC store again due to long lines).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable modem performs as advertised. Extremely fast, easy hookup, and even was acknowledged by the Comcast rep as the best one for high speed internet access

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old modem was outdated. I bought this modem for a reasonable price. I am seeing download speeds up to 120 MBPS. I am a happy customer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great!! Saved me 120$ a year because I no longer have to rent a modem from my cable provider. Its compact and my internet runs so much faster now

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved and did not want to pay $13 a month to rent a modem, when I could buy one for $70. This modem has done great. It keeps a signal works with my router. We keep a solid signal. The tech support from Arris was great. Helped me get figure out the line issue where we are renting. I would def recommend this modem to anyone who needs a cable modem and is not on Gig Fiber. I only get 25 megs of cable internet, so this one has all the download speed we will need for many years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy to install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! The install was painless. The instructions were precise. The signal is clear throughout my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Great upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to increase my net speed and this modem can handle a lot more than i'm getting now. Easy install and no problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Totally satisfied!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! I'm very happy with my new modem. I really like the price too.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy install, trouble-free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed on Xfinity network easily with the suggested web link. Both channels working well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Arris SURFboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as specified with cable service. Easy to connect; delivers the anticipated speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Smart modem.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem for use with my ISP. Setup was easy and it has worked flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy setup. I just had to call TWC to send the activation signal. Works well with the Asus wireless router for super fast speeds at 250 Mbps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Outstanding Modem for Wi-Fi Home Networks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Modem has excellent value, is fast, easy to install & configure and has all the features one could desire in a home WI-Fi Network modem.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Surf What?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for the price. We have the surfboard installed and have yet to loose connection.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    So far working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a cable modem, better to have my own then pay the cable company to use theirs. Does the job and the price was good

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem with the Netgear Orbi home router system, after we bought a 4k tv and found it necessary to update our router and modem. . Simple installation, work well with the Orbi, and for months, no problems. Yay!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great modem! Arris has never failed me yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and made a big difference from the last Arris modem that I had, since i required one to cover my higher need.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem 300mb /sec

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have spectrum charter for my isp. I had to call them to get the modem to work. But it does in fact work. I would suggest it to anyone who wants to not rent one from your isp. Good low level high speed modem. I only have access to 300mb/s ways. It won't help you if you have the cheapest internet provider. But if you have a lot of ethernet devices. It works nicely keeping them all working smoothly on ethernet.

    I would recommend this to a friend