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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 6,192 reviews
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Just works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does what it is intended to do and performs great! Currently paying for 150mbps and actually getting over 190mbps down with this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Consistent, fast, fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast compatible, great replacement for their leasing program. I also have experienced 1.5-2x the speeds of my previous router (Comcast provided)

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Surf What?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for the price. We have the surfboard installed and have yet to loose connection.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was great while it lasted. Had to replace it due to our router going out. When it came time to replace the router the next best thing was a duo modem/router cause of the price and reviews.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this along with a router to replace a gateway, I was extremely satisfied with the increased speed and performance. Highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I have internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's tiny, which is wonderful. Easy to set up. Not much to say except it works! I have it combined with the google wifi router

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    great modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight plug n play. An big upgrade from my netgear Cm400 that I kept having issues with. Plus this modem can support future faster internet speeds

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great cable modem, reliable, fast and a good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, works with time warner cable with over 300 mbps download speeds and over 20 Mbps upload. Reliable quality with no issues with signal levels.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Best Decision I Made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was better than I expected, it was easily ready for use. Thankyou Best Buy for pointing me in the right direction.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem 300mb /sec

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have spectrum charter for my isp. I had to call them to get the modem to work. But it does in fact work. I would suggest it to anyone who wants to not rent one from your isp. Good low level high speed modem. I only have access to 300mb/s ways. It won't help you if you have the cheapest internet provider. But if you have a lot of ethernet devices. It works nicely keeping them all working smoothly on ethernet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    Works okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well, but I had issues with apple airport. Didn't work until I plugged a separate router and bridged it with airport, it works great after that. I get close to 300mbs as Timewarner says it would (sometimes, depending on time of day)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Cheaper Than Renting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great; easily provisioned without a phone call on Xfinity. No problem meeting the requirements for 300 mb service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast Efficient Modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to replace an old worn out modem. This one works better & faster by far! It also took up less space!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great cable modem with excellent speeds !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem with excellent speeds and no drop in connection till now. Looking solid so far. A must buy to save rental charges on Internet !!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my modem to this faster one. It works great for my Comcast internet. Easy to install. No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Works great with xfinity service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed with no issues with Xfinity service. Had to call of course and give them the MAC for the device. Runs multiple users with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this in just few minutes and I was up and running on the internet. Modem did increase my internet speed. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    better to own than rent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an advocate that these modems should be bought not rented. This one is a great one and I am happy with the speed offered. Its pretty solid

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem worked as expected. I had to upgrade due to increased internet speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great value for the price. It works very well and simple to use.

    I would recommend this to a friend
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