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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem for Apple Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola came highly recommended to me by a trusted techie friend. Apparently Motorola modems play well with Apple products and I was planning to hook and Airport Extreme to this modem. I have 50MBps internet. Time Warner modem/router was clocking 36-42MBps from wifi. After connecting this modem and my Airport Extreme I am consistantly getting slightly over 50 Mbps over WIFI! My area is schedule to get a boost of up to 300MBps soon and this modem can handle that and more so I am very happy with my purchase and I highly recommend, especially if you have Apple computers.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem worked as expected. I had to upgrade due to increased internet speed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works exactly as promised and replaced an earlier version of this modem from about 7 years back. Much faster and much more reliable!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I have internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's tiny, which is wonderful. Easy to set up. Not much to say except it works! I have it combined with the google wifi router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great brand new cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old cable modem couldn't connect to the Internet anymore so I found this one on sale that is compatible with Xfinity. Registered this modem and I have been really happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Motorola Surfboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to purchase something that was historically reliable and upon reading reviews of the older Motorola models, I decided to purchase this new model. Paired it with a Netgear Nighthawk X6 router (R8000) and have been having great internet throughout my home. So glad I invested in this instead of paying Comcast for their old piece of junk each month...which would bottleneck my connection. This modem should keep me up to speed for years to come and pay for itself!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Consistent, fast, fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast compatible, great replacement for their leasing program. I also have experienced 1.5-2x the speeds of my previous router (Comcast provided)

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Just works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does what it is intended to do and performs great! Currently paying for 150mbps and actually getting over 190mbps down with this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Best Decision I Made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was better than I expected, it was easily ready for use. Thankyou Best Buy for pointing me in the right direction.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this along with a router to replace a gateway, I was extremely satisfied with the increased speed and performance. Highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    great modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight plug n play. An big upgrade from my netgear Cm400 that I kept having issues with. Plus this modem can support future faster internet speeds

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Cheaper Than Renting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great; easily provisioned without a phone call on Xfinity. No problem meeting the requirements for 300 mb service.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great cable modem, reliable, fast and a good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, works with time warner cable with over 300 mbps download speeds and over 20 Mbps upload. Reliable quality with no issues with signal levels.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great value for the price. It works very well and simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast Efficient Modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to replace an old worn out modem. This one works better & faster by far! It also took up less space!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    Works okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well, but I had issues with apple airport. Didn't work until I plugged a separate router and bridged it with airport, it works great after that. I get close to 300mbs as Timewarner says it would (sometimes, depending on time of day)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great cable modem with excellent speeds !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem with excellent speeds and no drop in connection till now. Looking solid so far. A must buy to save rental charges on Internet !!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my modem to this faster one. It works great for my Comcast internet. Easy to install. No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Works great with xfinity service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed with no issues with Xfinity service. Had to call of course and give them the MAC for the device. Runs multiple users with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Fast and reiliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this so I didn't have to pay to rent the comcast one, this is fast reliable and still running great 2 years later.

    I would recommend this to a friend