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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 6,192 reviews
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Arris-Surfboard 16 x 4 3.0 Cable Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Modem was easy to install and works great. We’ve had no issues since we got it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this in just few minutes and I was up and running on the internet. Modem did increase my internet speed. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    better to own than rent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an advocate that these modems should be bought not rented. This one is a great one and I am happy with the speed offered. Its pretty solid

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent modern

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this modem. Better than paying cable company a monthly fee. Fast, easy setup. Great controls.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough to fulfill my requirement with its decency in price and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Def worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched over from a rented xfinity modem to this and I am very pleased. Faster speeds, less reboots, and no monthly rental charge!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Modem is clean looking and fast.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of installation and set up were a big plus. I think it is a great device for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy to install and configure. Anyone can do it. i didn't even had to call the cable company. The speed is great and It just works!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like a champ! My old modem was out of date and this one increased my speed by 3 fold. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    This is a great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop renting your modem and buy. It saves you money. Cox cable is going a lower model of this one. This is a great modem. Very high speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Fine

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine and you save money in the long run vs paying your cable provider to "rent" their device each month. Replaced a Motorola that would lose connection after owning for 5 years. I hope this will last longer - we shall see. It did take a couple of restarts (unplug/plug in) after calling my cable provider to inform them of my new modem to fully connect to the internet. Otherwise smooth sailing. Works for what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent cable modem for Resort Cable Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I was setting up a home ethernet network that included a TimeCapsule, I had to reconfigure the TimeCapsule via AirPort Utility under the Internet tab's Internet Options to Link-local only, no checkmark to Use dynamic global host name, saved, & under Network tab chose Router Mode: Off (Bridge Mode), saved & clicked Update to restart the TimeCapsule. When a few of my Apple iOS WiFi devices failed to connect, I rebooted the Arris SURFboard 600 Series Docsis 3.0 Cable Modem and then every WiFi device linked perfectly! Excellent cable modem!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow the router replaced the one I was renting fr TWC. This one iabso much faster and more reliable. I will never go back to renting a modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Affordable and works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something that could handle my internet speed but didn't want to spend too much. Was easy to set up and no problems so far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It’s good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good and it was easy to set up! It’s not big and bulky so you can place it behind your tv and/or computer and it wouldn’t be so noticeable.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this and set up was a breeze, I have had no problems and it is fast. Best Buy priced matched and I couldn’t be happier

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Worked Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great with Spectrum. Had no issues seeing it up and getting it to work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Provides excellent sustained download speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris Cable Modem was easy to install. Once online the modem provided excellent sustained download and upload speeds. I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was originally renting a modem from time warner. i didnt not want to keep paying them for something i could have myself. upon looking for a modem the sales associate pointed me in the direction of this model. i decided to fork out the extra money and get the higher quality one. i know it will pay for itself within a year. and i am very happy with the purchase. i have had no problem with my internet. it is fast moving with no issues. definitely happy with the purchase and money spent. well worth it. only wish it was in black instead of white ;)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is really fast and it also maintains a better connection than the one from the cable company.Nice that I don't pay a rental fee any more.

    I would recommend this to a friend