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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 6,192 reviews
  • Pros mentioned:
    Speed
    Cons mentioned:
    Lights

    Rated 4 out of 5 stars

    Fast, but hate the bright lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has been realize, and has great speeds, but the lights are too bright. I have it connected in the living room where my TV is, and its a little bothersome. I've gotten used to it, but just thought I'd mention it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my internet service and this modem worked great the first time. It brought our home into the gaming level my son required.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best modem for value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem when I moved to a new house. Worked perfectly with xfinity internet service. The install tech told me the more expensive ones don't really improve the speed much. After the installation this is one of those things you buy and forget as long as it keeps working. Connected the modem to google mesh wifi and haven't had to mess with home network since. Best value for price and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Will handle any speeds my provider has

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is capable of any speeds my provider has and will handle future upgrades. Reliable connection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem so that I didn’t have to pay the monthly equipment rental charges from Comcast. This has served well so far, was easy to setup, no issues with compatibility with Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to pick up a modem/router combo but the rep suggested on doing them separately. I'm so glad I listened to him. Super fast speeds. I finally was able to get the speed I was paying for through Comcast. Been renting their modems and I was barely getting 20 mbps when I was paying for 100 mbps. With the nighthawk and this modem, I was able to get that all over the house in all bedrooms and downstairs!! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reviews, easy setup, compatible with Time Warner Cable. Unit provides fast response with no problems streaming multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Setup

    Rated 5 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ARRIS was a reasonable price. The installation was simple and a quick call to Comcast had it up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    TOP NOTCH SPEED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS MODEM IS JUST WHAT IT SAYS ON THE SPECS. IM READY FOR THE NEXT UPGRADE IN INTERNET SPEEDS.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Reliable and fast Cable Modem

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris and Motorola are the standards from cable modems. This reliable and setup is easy. Wish it had more controls and info on it's homepage but unless paying a lot more money, this is what you get. Others costing much more can not provide beyond what your Internet Provider is allowing (or you are paying for) and this will work beyond what I am paying for at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy Installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is small and light compare to the one my Cable Provider sent also its way faster

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was easy to set up and works well. My family uses four computers at the same time and have no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Works very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plug in and go. No required configuration. I have only had it for one month, so I do not know how dependable it is but I am routinely getting 170 mbs on the speedtest.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic Modem

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles high speed internet well, is compact and easy to manage. I’m very happy with the surfboard!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surfing the Web at 300 Mpbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two attempts with a competing brand that I had long trusted as a modem provider, I switched to the SB6141. As I was in contact with the cable provided to connect it, they informed me that my bandwidth would be increasing to 300 Mbps around year's end due to a merger, so I should exchange the modem for the SB6183. I have not regretted following the cable provider's suggestion. Since install a month ago, the connection has never broken and I actually receive slightly more bandwidth than our account limit.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Unsure what to think

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So having connectivity issues with my arris 3.0 combination modem/router ($300) and decided to go separate. Bought this modem bc recommended by my ISP; they only have 8 download channels so this router was sufficient to handle. Also the little more expensive modem (6190 if memory correct) had more channels and capable of more speed but there were complaints out there about a defective chip. Chose this one. Immediately better than my combination for about three weeks; now have connectivity issues again so I am becoming convinced it's my isp provider that is falling short on their end. Overall it seems better than the combo for performance but if the ISP is the issue than who knows!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from a leased cable modem. This was easy to set up and it works great! Saving a little on our cable bill as well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace TWC rental modem, works far better than rental modem. Noticeable faster!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast reliable and good for fast and reliable connection.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 4 out of 5 stars

    Modem Works With Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I was informed from doing online research and talking with a Blue Shirt that these modems are made to match Infinity Internet specs. Works good and price was reasonable too.

    I would recommend this to a friend