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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 6,192 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Arris SURFboard 16 x 4 cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem is exactly what I needed to replace my Xfinity modem. I purchased an eeros mesh system for the router and could not be happier with my choice. This was easy to set up and there have been exactly zero issues with it. We never have 16 devices running using wifi at once so this one was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product in a little package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is truly amazing. Takes up very little space and does a great job. Has worked to perfection since the day I opened it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this modem to replace the one that I was renting from my cable provider, It is much faster, very easy to sat up, and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this modem. Real easy to set up, plug it in, call ISP to register it and off and running. It's fast and stable. what more can I say.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster connection than previous system. Easy to set up and doesn’t take up a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Reliable router

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and good router.Worth every penny. Easy to set up and fit in my media closet.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    As described and good internet speed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to set up. Speed is as advertised. Fairly priced.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Dump the lease modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to dump my $10/mo. Xfinity modem. I read the reviews and looked at Comcast compatible modem on their web page to make sure the one I was to purchase would work with them. I wound up with this one. I followed Comcast's steps and after a couple hiccups with their web page I was connected. I coupled this with the NETGEAR RangeMax WNDR3400-100NAS which I reviewed on it's product page. I went with separate components in case one would fail I had the other, firmware updates, etc. I am happy with my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No complaints!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Speed is great. Compatible with Cox cable Internet service.

    I would recommend this to a friend
  • Cons mentioned:
    Lights

    Rated 5 out of 5 stars

    Nice modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid performing cable modem. Have not had any connection issues. Blue lights are kinda bright, but not as bad as the sb6141 model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Working like a charm

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older modem and it increased the efficiency. Works well, reliable and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Fast and multiple channels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really strong performer, replaced and older surfboard modem which had crapped out. Easy set up very stable and easy to configure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works like its suppose to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it, hooked it up, got online. It's that easy. And the speeds? If your internet provider provides them. You will get them.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Very satisfied with this product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was definitely user friendly and the family is now enjoying a rocket fast and clear internet access.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Easy setup and great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to get rid of the lease charge on my Cablevision bill. Easy to install and performance has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    As Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this cable modem to replace the "rented" Comcast device. It was easy to install and it will pay for itself within a year (no more monthly rental fee from Comcast). It took longer to deal with Comcast's poor customer service then it did to purchase and install the modem. Works better than the modem provided by Comcast which didn't work correctly anyway; inconsistent connections. We have had no issues whatsoever with this cable modem.. Highly recommend getting ride of your Comcast rented modem, if you have one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solved issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved issues with Comcast. easy installation, just hook it up and call Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this modem for a month and have had no issues. It set up easily with Comcast, and has yet to cause me any heartache.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to get my hands on this item it was sold out everywhere, finally noticed Best Buy started carrying it. It was an easy install but still have to wait another day for Comcast to update the modem on the account, their tech office that normally does it was closed early lol. Oh well great product though couldn't ask for anything else. I think they've finally update their list of modems that are compatible.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best modems for the money. Easy to install. Small enough to "hide" on a desktop or behind a television.

    I would recommend this to a friend