Customer Ratings & Reviews

It's a very nice cable modem, easy to installed and so far so good. Now I don't have to pay the rental from my cable company！

Solved issues with Comcast. easy installation, just hook it up and call Comcast.

Quick to set up. Speed is as advertised. Fairly priced.

This cable modem is exactly what I needed to replace my Xfinity modem. I purchased an eeros mesh system for the router and could not be happier with my choice. This was easy to set up and there have been exactly zero issues with it. We never have 16 devices running using wifi at once so this one was perfect.

This modem was easy to setup and it is getting very fast speeds from xfinity. I have 150 mbs plan when tested I'm getting 180 mbs.

I bought this for a family member who had upgraded their internet plan. After a quick install, a quick call with their provider, they were up and running with faster speeds than before. I personally use an ARRIS cable modem myself and neither of these products have had any problems whatsoever. I would definitely recommend this brand to anyone looking to buy their own cable modem to avoid the rental fee ISPs charge.

I was having trouble with my Surfboard modem that I bought several years ago at Best Buy. I recently went to the Best Buy located at 9630 SE 82nd Avenue, Portland, OR and talked with a sales associate and he suggested that I buy the ARRIS Surfboard 16x4 cable modem. The new cable modem is working great with my internet. Thanks to Best Buy for great products, great prices and excellent customer service.

Excellent. Buy this modem if you want to stop paying your cable company rental fees each month. Small, discreet, reliable.

Ditched the monthly rental from Xfinity. This modem works perfectly. Ready setup and fast, reliable speeds.

Very simple setup & was ready to use in minutes. More modem than I’ll ever use since it handles over 600 MBPS!

Looked around on Amazon before going into Bestbuy to make the actual purchase. This was the latest offering on Modem by Arrias in 2014-2015. Thought we would upgrade our speed much faster in the future, so it would be a great candidate. People say that they get faster than subscribed speed, while that might be dependent on ISP. I don't see that on my COX service. Reason to buy it: separate modem from router makes future upgrades more easily, also more risk diversification than integrated models.

Purchased this modem instead of renting the cable company one. Easy to set up with a simple call to the cable company so they can activate it. Handles my 60 Mbps internet very easily with no lag or drops.

Don’t use your providers cable modem use this. Easy to set up and user. Super fast!

Great modem. Upgraded recently for higher speed and it hasn't dropped internet since. No need to restart when things drop.

excellent modem. compatible with xfinity & rcn. cranks out efficiently high speeds. this one lasted 3.5 years, which is still a much better value than leasing from your provider.

Arris has a great history of good workmanship.Price is great and it's very Superior to the cable t.v. modems.

It does exactly what it is supposed to do. I have TWC 100mbs service and it can handle up to 300mbs. Easy set up was a plus.

Quick and easy set up. Did not automatically register with the cable company but made a quick call to activate. Works great!!

I upgraded to 150 Mbps internet and my old modem wasn't able to reach that speed, this one hits it every time and is reliable.

My internet is faster than ever! Fortunately this modem does not have the Puma 6 chip and is very reliable.