Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 6,192 reviews
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is the right price and works great. Easy set up and connecting.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    Replacement modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an out of support modem. Price/value excellent. Speed as well as reliability of internet connection to router improved.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Small and compact. Lights are bright on the front so you can see if it's working.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Outstanding Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris - SURFboard 600 is one of the most powerful and reliable modems that I have owned. Purchase with confidence.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Cable Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really easy to set up and get on line. Very fast if you have a fast internet provider.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    So far working really good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this modem, works like a charm. Setup was easy and speeds are what I'm supposed to be getting.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Fast internet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem gives me very quick internet speed in my house. The price was very good.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Works great and easy to install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install and it works great. Very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to get our own cable modem because we are tired of Suddenlink and their stupid charges. We researched what we needed. We went to the store in Tyler and the guy recommended this one. We got it installed and I called suddenlink to activate it and it works very well. And I get the speeds I am supposed to get and PAY for. None of the suddenlink equipment would do that. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Work fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem price matched it got a good price works a lot better than the one from the cable company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Paying the Cable Company

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable company was billing me monthly for a cable modem so I did my research and found the Arris surfboard 600 was compatible with optimum. Plugged it in and it worked great from the start. I did have to call optimum to make the final connection. Just a tip, if you going to replace your optimum cable modem make sure you buy one with DOCSIS 3.0

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Save on your internet bill

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will pay for itself in less than a year with the savings from your cable bill. Comcast (xfinity) charges around $10/mo to "rent" their modem. You can purchase this modem and install it in a matter of a few minutes, then spend 30 minutes or so on the phone with Comcast to get it activated. Comcast needs to put in the unique ID of the modem into their system in order for it to work. No issues with this modem on Comcast/xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded our home using this and it works wonderfully!! No dropped internet and it’s faster too!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great size and performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the white and blue lights. Easy to set up and performance had been great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fast modem that's really clean and simple. It was trying to pull data before I called to have Internet turned on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great ! Easy set up, great looking. Works great! The price was reasonable and affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem about a month ago and it works very good. I had a leased modem before (do not remember the model number) and that would not run Two TVs running HD streaming simultaneously. After changing to this modem, I was able to stream HD videos for two and more TVs simultaneously. in addition to that, I ran a speed test and got exactly what the TWC technician quoted. I was able to achieve a full 55Mbs. It is a well spent equipment for the amount of Internet that I use,

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this due to internet speed increase. Works great with spectrum internet service

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    A good value in a modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for what you get, in this modem. It supports medium speed residential use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great DOCSIS 3 cable modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great DOCSIS 3 cable modem -- was going to go with the newer DOCSIS 3.1 model, but it was about $100 more, and my ISP can't push those "gigabit" speeds yet, anyway -- I've had Motorola SB modems since about 2002, and they are the best there is, for regular HSI over coax -- reliable -- LEDs are not too crazy bright -- 16 channels down, 4 up -- great speeds -- plug and play (after calling ISP to have them provision) -- recommended

    I would recommend this to a friend