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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 6,192 reviews
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Works Great. Easy Setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say here. Setup took mere seconds, and the modem works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my Cox internet, with a download speed of 129 Mbps. It runs hotter than my previous modem, so it can double as a hand warmer. I just hope it has a good lifespan.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice, high quality modem.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, lightweight, high quality modem for an affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a modem. Not a whole lot to review, other than it works and my internet connection is stable now. I bought it instead of the NetGear because I liked this form factor better, especially the white color. This replaced an older Arris modem that was starting to be unreliable. My ISP (Comcast) advised it was time to get a new modem, and doing so would fix the connection problems I was experiencing. New modem did the trick.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Functions exactly as advertised. If you're looking for a modem such as this, then you've prob already done your research. This modem handles high speed up/download well. Paired it with Google WiFi. Have had no problems since setting it up. Note. Did have to call Xfinity Tech Support and give them some product info. This step if important and took about 30 mins or so to work through the Comcast system.

    I would recommend this to a friend
  • Cons mentioned:
    Lights

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, compact size, had to place paper over front to dim lights.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Incredibly efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System was very affordable as it wasn't expensive, but it works very efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and works great - works perfectly with our Google Wi-Fi as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy Setup, Provided the available speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Setup, Provided the available speed.Receive product as described works great with my laptop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took only a half to install, the service to a lot faster and wished I would have done it sooner

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Buy this and save!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best modem if you have Spectrum. It doesn't cost a lot but works great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    ARRIS modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Sped up my speeds dramatically and very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 3 out of 5 stars

    Average Modem. Nothing Spectacular.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading other reviews and watching some videos about this modem, I guess my expectations were higher than the results I have seen since hooking it up to my network. My cable company forced me to upgrade my old Motorola modem and this seemed like a good option. i expected to see a significant jump in speeds and fewer disconnections but have not noticed either. It connected very easily and the price was good at under $70 so hopefully it will last as long as my previous modem and not cause any serious down times.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 4 out of 5 stars

    Good modem for data plans beyond 30 mbps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best option if you have a data plan beyond 30 mbps. It is quite reliable and delivers high speed, for a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great replacement, easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and setup in just a few minutes. Faster speeds than previous surfboard, still limited by provider.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a getting speeds never before seen. Just make sure you pair it with a good router. Modem is very reliable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to upgrade our modem and this was a great choice for us. Works wonderful and was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Upgrade Faster Speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem replaced a 8x4 8 down speed and 4 up speed, the new one says in it's description 16x4 which doubles the down load speed. When I finish with the set-up I had to run speed test it consistently increase from a speed of just over a 100 to 150 + easily. I am very happy with this purchase and I recommend this item SB6183 from a SB6141 made a big difference in down load speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with our ISP. Expandable and will accommodate faster speeds when available.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was easy to set up. lets you know if there is a problem with easy to read lighted face. Good price.

    I would recommend this to a friend
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