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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay for a rental when you can have your own and save money in the long run? This modem far surpasses the quality I would have received from my provider - and from the money I saved from not renting one or the past 10 years with the previous modem I was easily able to purchase this one with money to spare.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy setup. Doing the job 1 month so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box easy to set up. It has been doing the job I expected for the past month. I work an IT job from home, and this has been nothing but reliable thus far. It is rated for throughput speeds way above what my local provider supports, so I cannot attest to its behaviour under max load, but I see no reason I would not recommend this well priced modem to others looking for a plug-n-play quick fix.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product with very good price. Still working good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works fine--no problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced rented Mediacom modem with upgraded model, which saves me $7.50/month. The new modem will pay for itself in less than a year. Needing to connect to a TIVO, there was much confusion on line regarding which modems were compatable. A young man from the Geek Squad took the time to do the on-line research required to identify the correct model and brand. That's why I paid a little extra to buy it at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup and has been great modem...definitely seen improvement from my older modem that was replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Internet Modem, works with TWC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to use with cable internet service from Time Warner Cable. It was on their list of approved hardware, it works perfect. By purchasing my own equipment I no longer have to pay a monthly rental fee to TWC, I wish they had told me that was an option 7 years ago! I have been using the modem for over a month now. The internet speed is faster than ever and I haven't had to reset it once (I was resetting weekly on old modem). No complaints whatsoever!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris surfboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the recommended modem and router combo. We had a system that we purchased with an internet service several years ago. With kids doing on line classes, sheltering in with movies, streaming and so forth...we had to upgrade. This combo has been well worth it. Quick access to internet, no more waiting and waiting and...very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Cable Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our modem failed on a Thursday. We had a streaming event scheduled for Sunday and our Internet provider could not replace the modem until Tuesday. Fortunately Best Buy had the right product in stock and I was able to get back online the same day. Worked perfect. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works great with Comcast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was simple to set up and works well. Speed is dramatically better than the older modems on Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the best modem u have every bought. It always stays connected and is super fast! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Very fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works as advertised. I have TWC and the speeds go up to 300mbps in my areas (Southern California)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well. The actual maximum speed of what you could get out of this modem will depend on your provider as well. Using Timer Warner, they only specify this modem with about half of what the retailer claims it is able to do. But either way, it has more than enough capacity for me. I recommend purchasing this over the 6141 in case of future expansions. It is not too much more to pay, but at least you'll have the capability when overall speeds increase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had done this years ago with TWC! Small, compact, and fast. Will pay for itself in just 6 months!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable TV capatable modem is more than adequate for the 5G router I purchased. Great color and speed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boosted the speed of my router and performance for better streaming and gaming

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Modem greatly increased download speeds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded cable company modem with this one and saw dramatic improvement in download speeds...easy set-up

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an affordable modem to accommodate our higher speeds and this one works like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect and just what we needed for all our gadges

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so we didn’t have to rent from the company. I love it! It was a piece of cake to setup and I was setting up a new modem, router and new internet connection all at the same time. They made it really easy and fast to set it up. I have not lost service once or had any issues with it since setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to support the higher speed offered through TWC. This works like a charm. Installation was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wanted an Updated Tech advantaged - next Gen modem, and this fits the needs quite well and it was very easy to install and update- very please with the speeds and strength of connection

    I would recommend this to a friend