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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 6,192 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great need.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and it works right away speed is just ✅

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Easy to install works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation easy to setup with cable company automatically restarts after cable company has been down

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The cable modem you need for Time Warner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want over 100Mbps service, you need this modem at least. The 6141 will not cut it! While the 6141 should support these speeds, TWC will not on that modem! The do not fully utilize the channels' speed so buy this if you're buying a modem and save yourself the headache. Also, this has no blinking light on the front for activity so that may be a plus or minus to you. I don't need another bright blue light blinking so I'm fine with this.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good small and great for the price you can’t go wrong

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Perfect Internet, Every Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, haven't had any issues with the modem. Helps deliver perfect, high-speed internet, every use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    i'd seriously recommend this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ever since I bought this, disconnections on my end have not happened. I can't say the same for the other end (i'm looking at you, xbox live) since the 6183 has the channels for uploading/downloading, I've been able to maintain stable connections when I go online. when Comcast goes faster on their speeds, this modem will support those speeds (if I can move to a neighborhood that has fiber op built in ) and I won't need to buy another one for quite awhile

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Nice modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was really easy to setup. Good speed and future proof. So far happy with the functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as I connected this modem my speed increased 400%. Super easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to replace and older one that was out of date. Easy setup and very pleased with the speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Rock solid signals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd DOCSIS 3 modem i have purchased in the past 4 years. The first was for my home and it has never had a problem. It worked so well i decided to get one for my parents. They switched over from AT&T and needed a new modem and router. I looked at the Arris model that had the built in router but decided to go with a Linksys router and the Arris modem. This has been one of the best purchases I have made.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was very easy. Performs great with our wireless system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great modem for modern internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides gigabit speeds and is easy to set up, I have had no problems with this model

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Looks good and boosted my speed. I’d recommend. Good price

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Best Modem on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick easy setup. IP was able to activate with my info in very quick time. Works great and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to setup!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy: 1. Power off old modem and router. 2. Disconnect wiring to old modem. 3. Connect wiring to new modem. 4. Power up new modem. 5. Call ISP (Spectrum) to provision new modem. 6. Power up router. 7. Done in 10 minutes. The old modem had 8/4 bonded channels, new modem has 16/4 bonded channels. Speed tests have gone from 112Mbs to 220Mbs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up, and it provides the advertised speed.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Works with TWC w/o any issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer just connected it and loaded the serial number in and it connected. The status information was easy to get at 192.168.100.1. Have had it for about a month and no difficulties. It has bright monitor lights. but in a home office its fine. Bit warm but not enough to make me nervous.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really good. I get the max Internet speed and I paired with net gear and works greatt

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast speeds and simple to install. Plug and play with only a call to internet provider to activate.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a modem that is compatible with Xfinity. This modem is fast and performs well.

    I would recommend this to a friend