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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Replacement for Blue Ridge Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of box, called Blue Ridge, need to contact Customer service, they got MAC and replaced my old old modem with this mac, and a few minutes later it was working. So far no real hicups like before changing the modem. Seems I got more smooth speed out of this modem. I would have liked a more modern modem, but.....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Solid Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple plug and play setup that supports fast speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better than renting a modem from the cable company

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to review. It works as advertised. Basic cable modem. Speed is great handles the 200 mb service just fine. Only complaint is there’s only one port out on the back. Doesn’t matter much because my router has 3 outs but it was worth mentioning if, like me, you want to plug your computer / tv in directly because it’s close enough to run a wired connection.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The Modem I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking to save some money on cutting my Time Warner Cable bill, and this was the modem that came highly praised upon everywhere I looked. So upon doing the math, I would have the modem paid for within 9 months of my internet provider instead of paying the rental fees. Plus the fact it was on sale, made this a must buy. The advantage also came in that it could handle when TWC goes to the Maxx upgrade soon in my area.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Super fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good for internet speed up to 300 Mbps, I have 150 Mbps internet speed plan and runs smoothly. The only problem I have is the modem smells bad when it gets hot.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy to Install, Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Took a call to my ISP to get the modem provisionsed. Works as advertised. Fast too.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been 2 years and is still going strong. This was a recommended modem for Spectrum internet. Hookup was easy and all I had to do was contact Spectrum to activate it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this product for connecting to comcast/xfinity. The modem is rock stable. We get 356Mb per sec with speed test. This satisfies or xfinity performance SLAs. Very happy with our purchase. The Best Buy had an excellent price and great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and sleek. I haven't had to reset it at all. Hopefully it lasts for years.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better than a combo Arris Modem / router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last n300 cable modem, the ARRIS SBG6580, was supposed to give me both Cable Modem connection to devices and home WiFi. It failed after 8 months, and didn't have a strong signal to each a downstairs TV (Netflix, YouTube). This new modem-only SBSB6183 is much faster, able to deal with multiple devices, and the WiFi signal thru the connected Netgear Nighthawk R7000 WiFi router is strong throughout the house ... and the TV.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Works well, saves money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works well on the Comcast (Xfinity) network, although it did require intervention by Comcast to get it properly registered. The self-registration appeared to work, but performance was flakey until I called tech support and they remotely registered it. After that, it has been smooth sailing. The device does get and stay pretty warm -- warm enough that I have been careful to keep good airflow around it. But with the rental fee I save, I upped my bandwidth to 150MB. My Google WIFI bandwidth test show me getting between 165 and 175 MB down pretty consistently.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good modem works fine for spectrum , quite fast speed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great product so far, it was easy to setup and works great in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works perfectly with Optimum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Optimum supplied Arris modem with this model. I cut the cord and so don't get TV or a home landline phone and didn't want to pay the cable modem rental fee. I called into Optimum tech support, gave them the MAC address of this unit and was up and running. Optimum tech support said this model is a modem they support. Running flawlessly for a month now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Reliable Internet Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and performs as promised. Just wish the price would come down on models this old.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    does its job

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am only downloading at 100 mbps, but the potential to get more is there with this modem. I have had no issues with it the past few days that I have been using it and would definitely recommend it to another buyer. It offers the potential to be more useful when higher download speeds are used, is very dependable and extremely affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy for the technically challenged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, great tech support, small in scale yet does the job very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great Modem for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Time Warner, no problems at all with setup and works great with my Netgear router

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An impressive and reasonably price cable modem. It’s a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent Cable Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem does it job and does it well. Very fast and easy to setup.

    I would recommend this to a friend