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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 6,192 reviews
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An impressive and reasonably price cable modem. It’s a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent Cable Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem does it job and does it well. Very fast and easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and works. It operates at the specified rate, in fact faster than specified.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Excellent modem for novice. No experience required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Researched several modems before purchasing. Had previous issues with rental from cable company. This was very easy to install and have been very happy with performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great one to go with Comcast services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed is really good and easy to connect and start.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this product for connecting to comcast/xfinity. The modem is rock stable. We get 356Mb per sec with speed test. This satisfies or xfinity performance SLAs. Very happy with our purchase. The Best Buy had an excellent price and great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! This modem was easy to set up and we have not had any problems with it at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, setup was easy. Good product, that is easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Reliable Internet Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and performs as promised. Just wish the price would come down on models this old.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    easy and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in store recommendation by representative, easy to install and very fast works with comcast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Solid Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and much improved from our old surfboard!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Take that COX!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this router to replace the $10 a month my Mom was paying to rent a router from Cox. She'd been paying $120 a year for god knows how long. And the thing such enough power to cause brownouts in the neighborhood. Now this little fella is nestled up in the closet and taking care of business. Running 100/10 like a champ. Next step is to get Mom off cable on onto Flix.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Fast would recommend this product to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Signal strength

    Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased modem due to my old one was way outdated and was dropping signal. This modem was easy to set up and haven't had the issues I had with the old modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast.....but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new SB6183 delivers blazing speeds BUT at least a couple of times per day it disconnects from Comcast, my internet provider, and won't reconnect without a 'power down' and reconnection to get back on line. Most annoying when right in the middle of a Netflix movie or enjoying a program on HBO GO. The speed is amazing however. I'm paying for Comcast Blast which is advertised as 60mbps down and 10mbps up. What this modem actually gives me is 90-100mbps down and 12mbps up which is fantastic. Just wish that it would stay connected for 24hrs without dropping the connection. Seems weak from a signal standpoint.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect with our Time Warner Cable. We run multiple devices thru it with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Better than paying the cable company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved $10 a month plus this device is much faster than what they provide.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s compatible and helpful! It’s good buy and affordable

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    One of the best Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Modem in the market with great price, and it works with most routers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great performance, Cox compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and compatible with current network requirements for Cox.

    I would recommend this to a friend
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