Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great First Cable Modem!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After living with DSL internet for over 10 years, it was time to make the leap into the 21st century. Switching from Verizon DSL to Time Warner Cable was the best decision ever - not just for internet, but for TV and phone service as well! After owning this modem for a little over a week, I have to say, no complaints! There is absolutely no loss of speed, either wired or wireless. Definitely would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Doesn't work if fiber comes directly into your hom

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have kept this router but it would not work with my new fiber optic connection into my home. ISP xfinity from Comcast. I moved into a new construction and xfinity ran a fiber line straight into my house then converted it to coax. This causes an extremely high power and noise output and after several attempts to clear up the issue with the noise it never fell into range for the outer 8 channels so it never connected. This product works great for connections where coax lines come into the home. My buddy has this same modem and hashas never had a problem. Great speeds with his connection

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced Comcast box with this unit and it's 100% better speed. easy to set up and get going

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It may be a bit pricey, but its fast and worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With comcast upping the speeds of 105 to 150mbps, I knew I needed a new cable modem. I did my research and this is the one to get. It has been constant, has the 16 channels which I can take advantage of, and has given me solid results every time I run speediest. I have 28 networked devices in my house (from 4 MacBooks, iPads, iPhones, xboxes, directv, Ooma phone, etc) and use VPN for work, this modem has been perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    outstanding

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Modem does a great job with Comcast,no buffering with netflix etc.Easy set up, trouble free

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and works. It operates at the specified rate, in fact faster than specified.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, setup was easy. Good product, that is easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Excellent modem for novice. No experience required

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Researched several modems before purchasing. Had previous issues with rental from cable company. This was very easy to install and have been very happy with performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Solid Choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and much improved from our old surfboard!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great one to go with Comcast services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed is really good and easy to connect and start.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! This modem was easy to set up and we have not had any problems with it at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Fast would recommend this product to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Take that COX!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this router to replace the $10 a month my Mom was paying to rent a router from Cox. She'd been paying $120 a year for god knows how long. And the thing such enough power to cause brownouts in the neighborhood. Now this little fella is nestled up in the closet and taking care of business. Running 100/10 like a champ. Next step is to get Mom off cable on onto Flix.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s compatible and helpful! It’s good buy and affordable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    easy and fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in store recommendation by representative, easy to install and very fast works with comcast

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Better than paying the cable company

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved $10 a month plus this device is much faster than what they provide.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Signal strength

    Rated 4 out of 5 stars

    Great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased modem due to my old one was way outdated and was dropping signal. This modem was easy to set up and haven't had the issues I had with the old modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast.....but

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new SB6183 delivers blazing speeds BUT at least a couple of times per day it disconnects from Comcast, my internet provider, and won't reconnect without a 'power down' and reconnection to get back on line. Most annoying when right in the middle of a Netflix movie or enjoying a program on HBO GO. The speed is amazing however. I'm paying for Comcast Blast which is advertised as 60mbps down and 10mbps up. What this modem actually gives me is 90-100mbps down and 12mbps up which is fantastic. Just wish that it would stay connected for 24hrs without dropping the connection. Seems weak from a signal standpoint.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect with our Time Warner Cable. We run multiple devices thru it with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and would purchase again. Very reliable.

    I would recommend this to a friend