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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem worked great and handles the cox ultimate internet speeds just fine. I don't believe anything was wrong with the modem but cox was having issues getting me the full speeds. I returned only because cox tried to blame the issue on the modem. The new modem I bought presented the same issues and once cox fixed their issues the new one worked great and I imagine this one would have to.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Increased my speeds dramatically and very reliable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was quick and easy to set up. Processed our wireless needs effortlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    You will not regret this purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most reliable modem we’ve had in our home. Used this to replace the modem provided by our ISP and the difference was night and day. Had the SB6183 for 2 years now and it’s still going strong! Highly recommend for homes with large amounts of streaming or online gaming.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 5 out of 5 stars

    Helped secure my connection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to use the modem my cable provider provided me with, and with switching to this, I rarely have to a) reset my connection b) waste time on the phone regarding connectivity issues and c) troubleshoot why my wifi doesn't work. Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great device and good price. Compatible with Cox internet.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 4 out of 5 stars

    Arris Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price. Fairly fast speed. Got this one only because they were out of the faster models.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    better then the one u rent for the cable co.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its better then the one u rent from the cable co and faster and more relay able

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable modem very easy to setup,very fast also glad I spend the money on the faster one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was easy to set up and has been very reliable. Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set up this modem and couldn’t get access to internet even though the lights were green. Called into Cox and it turns out they have to register it. After that was done I immediately had good internet and getting high speeds consistently. It works great with my new Netgear router. I’m really glad I switched from my Netgear modem/router to a separate modem and router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy connecting and very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would certainly recommend to family and friends. Super easy to connect and great speed!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up Modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is easy to set up and works fine. Thin enough to fit where needed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, also very fast . Small in size, fits under my destination perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Quick and Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this so I could stop paying Time Warner Cable $10 (newly raised from $8) per month for leasing a modem. Setting it up took less than 10 minutes, and a quick call activated the modem. Rebooted my router and I was set.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and use, compact and does not take up much space

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for home use. Easy to install. Kids play games online with no problem. FAST

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Takes very little space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit runs a little hot too the touch but works great. Will pay for itself in a year.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant say much about this item but what others have already mentioned. This little router is a beast! I instantly felt a difference (so did speedtest) when i switched off my internet providers router. My games feel smoother and lagging isnt terrible anymore! If you'd like to see how smooth the connection is during PUBG play just visit twitch.tv/vivalaoniichans

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Met all my needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great recommend by store staff. Good combination of performance and price value.

    I would recommend this to a friend