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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 6,192 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    You will not regret this purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most reliable modem we’ve had in our home. Used this to replace the modem provided by our ISP and the difference was night and day. Had the SB6183 for 2 years now and it’s still going strong! Highly recommend for homes with large amounts of streaming or online gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and use, compact and does not take up much space

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Awesome Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is fast and reliable. Allowed me to utilize me 250Mbps internet service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great modem for high speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple setup works great with highspeep internet and whole home mesh

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Great for My Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Arris Surfboard 600 along with the Linksys Smart Wifi Router to replace my Comcast modem/router. Both hooked up very easily and are actually faster than the old Comcast unit. Comcast had to 'zap' it a couple of times to get it going, but once it got going, it's been great. Wish they had it in Black (only White when I got mine). So far it's been a great and dependable unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say, but it’s super fast. Easy to set up too!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 300 mbps consistently. Very reliable and would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem got me speeds up to 300mbps and was easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem to replace one from the provider

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great an apartment/condo unit. Not sure if it would be the best for a two story house but there are other options out there for larger spaces. This really helps us save on rental costs that our internet provider would otherwise be charging us for an internet modem. This is a great all-around modem for our place.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. Easy to set up right out of the box. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is wonderful if you don’t want to pay the monthly fee for the ISP provider’s equipment this provides great speeds for multiple connected items weather wired or wireless. I have a proximately 28 items connected to my wireless network going and it’s wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Rock solid modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual Motorola modems are rock solid. No issues. Super fast ! Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connection, easy to set up, better than renting a modem from TWC.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems since purchase. It was easy to install and very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Worked great right out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was simple and works great ive had absoutly 0 problems

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 4 out of 5 stars

    Great Cable Modem to own.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to setup. It has been almost two months now and have not encountered any down time due to the modem. Speeds up the connection a bit. works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Strongest modem available for Comcast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't let Comcast gouge you with their rental fees. I picked up one of these bad boys and pull near 200 Mbps. Lightning fast and an incredible build. It's incredibly fast, and so beautiful. My wife calls it cute, and has named it. You'll see what I mean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    No problems

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and have hsd no problems since we upgraded.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has worked perfectly. Easy to setup and performs very well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Excellent Modem Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem. Well capable of serving my AC router at 216 Mb/s. No issues at all.

    I would recommend this to a friend
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