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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Strongest modem available for Comcast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't let Comcast gouge you with their rental fees. I picked up one of these bad boys and pull near 200 Mbps. Lightning fast and an incredible build. It's incredibly fast, and so beautiful. My wife calls it cute, and has named it. You'll see what I mean.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Comcast modem randomly stopped working one night so instead of going through the hassle of getting a replacement through them (and paying the rental fee), i bought this modem. It was super easy to get setup - didn't even need to call comcast, was done through a laptop. Everything was up and running within 10 minutes and I'm saving money in the long run.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great modem -very fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, very fast, works seamlessly with my netgear router.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Excellent Modem Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem. Well capable of serving my AC router at 216 Mb/s. No issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Works perfertly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. Easy to install works better than Comcast modem,

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    worth upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comcast sent me notice to upgrade my modem which was sb6121. i was split between sb6141 and this sb6183. the price difference wasn't much and it's not like everyday that you upgrade/change modem so i went for the sb6183. my service is 150mbps down and with old sb6121, speedtest.net showed 125mbps. after upgrade, i get 160~180mbps down so it's giving me boost. well worth the upgrade imo.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem for Streaming TV and Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good modem for use for streaming TV and gaming at the same time. This modem fits the bill with the 16 download channels. I never have any issues while playing PC games online and my wife is watching streaming TV on our Roku 3. Since upgrading my modem I have actually always had internet speed tests results greater than what I'm actually paying for with Comcast XFinity.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    No more cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't happy with my cable provided modem. There always seemed to be an issue where I would have to unplug them replug in order to reset the modem and have it work properly. The icing on the cake was the monthly fee I was being charged for this slow modem so I decided to purchase my own modem. So far so good. the modem speed for the most part has been good although at times inconsistent but then it corrects itself quickly. I'm a happy camper and have saved myself $10/month for an unreliable modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great modem. Very fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we chose this modem. It’s super fast and was easy to hook up

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Does a great job, never see speed latency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps a constant speed, does a great job, and I never see a speed latency.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    White surf router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    White and bright easy to see, read and use controls. Would like to see more products and appliances available in white, chrome and silver instead of black !

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it's job, reliable and fast. Not to mention save on paying more cable fees.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good solid product, stable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent 16 down and 4 up bonded channel modem. Worked very well and stable, I did "upgrade" to the Netgear CM600, which is 24 down and 8 up, Spectrum in my area does 24 down and 4 up. The SB6183 gave good solid performance on the "ultra" internet plan and delivered on the 400/20 plan very well, usually gave about 480/24.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast, and super easy to connect, I would recommend this to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem for Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Arris SB6183 Modem is working great. It was set up by the Comcast installer. I was previously with AT and T so I am very glad Comcast allows it's customers to own their own modem and therefore save the monthly rental feeI we were always paying in addition to AT and T. Plus with Best Buy's price match guarentee we saved even more as well as we were able to use a Best Buy Rewards certificate. So thanks to God when all was said and done we ended up paying about $9.99 plus tax for this $109.00 modem. It's a blessing from God!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    Faster than the Xfinity modem I had.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far pretty fast and reliable. It can lose connection for a couple of seconds. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    FAST!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having problems with my Xfinity internet. Thought I was my modem so bought this new Arris to replace my Zoom which had lower specs. Although it turned out to be an issue with Xfinity (they had inadvertently limited my upstream), I'm glad I replaced it. Direct connection speeds are now 99Mbs, and my WiFi, using Netgear router, is 2-3x faster.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem. Really easy to set up with Cox in Southern California. Our internet has been awesome since we made the switch to this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Performs well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compatible with the cable modem I replaced . Download speeds are good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and Easy to hook up. Docsis 3.0 so it's ready for future speeds as well

    I would recommend this to a friend