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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    The first & only modem ive used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem seems fast enough and capable of everything i need, streaming movies through firestick, xbox gaming, emails and being on the web, sometimes with multiple users. No problems with setup, only thing ive had to do is regularly turn power off and back on to get reconnected, problem hasn't been bad enough that ive needed to dig into the reason and try fixing, could be an issue outside of the modem, and more an issue with router or service provider, so device seems like a good product for my use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Modem small and sleek works great, no problems

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect answer to Time Warner charge for cable mod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to save the $10.00 monthly fee TW is now charging for their cable modem. It works like advertised and faster cable speed than original modem. Installation no problem must call TW to have it on their system and the old modem still in place with no charge. If this is how your set is configured you will need a cable splitter and short cable. It also require a power outlet

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem offers docsis 3 speeds and reliability. Doubled my speeds.

    I would recommend this to a friend
  • Cons mentioned:
    Lights

    Rated 4 out of 5 stars

    GOOD MODEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very hesitant prior to buying this device because of previous issues with a modem/router I had purchased of the same brand. After speaking with some reps at Best Buy I decided to proceed (both said many modem/router combos have issues and would not recommend them.) I have been using this for about 3 weeks with a Netgear 2400 router with no issues at all. I only give this 4 stars because of the lights. They are very bright and this can be aggravating in the middle of the night.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very fast cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a cable provider that has a package fast enough to utilize this modem, it will work great for you. I was surprised that despite being 3x faster than my original modem, it still manages do so using only 9 watts of power. I was able to activate on my account and was surfing the web in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great 2 own Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it because i got tired of renting their modem. Had theres for over 4 yrs and didnt realize i could save if i bought my own. If i bought my own from Day one I'd of saved me at least 360 and thats after modem paid itself off. Works great nice speed donylt lag up like what i had before. I advise you to purchase it after the fisrt year of use you save yourself so much

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on speed and not lossing conection. Pairs great with Asus router

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Awesome upgrade from a 2 yr old cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and configuration. Huge increase in both speed and reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Awesome modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 10-year modem(!) with this one. Very fast modem and easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem price is good and the performance is also good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Easy to install and no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say - this unit was simple to install and is working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Fast enough for any of today's Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product will handle any speed I need and saved some money on cable bill.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Simple - Straight Forward

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight forward install. Great performance and speed!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace the cable modem I was leasing from my cable company. Very easy to set up and has been up and running without issue since the day I set it up. With 16 channels down and 8 channels up, this modem will be able to handle the highest bandwidth my ISP can provide and will pay for itself in a few months by eliminating the monthly lease fee I was paying.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great to cut cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was part of my cable cutting. I went with one level up from base comcast internet. I connected to an orbi system 4 months ago and it all works great. Speed seems faster than with my all in one comcast modem/router. Of course, be sure to spring for a good wifi router to go with it. Way better than cable equipment and save $12 a month

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and hook up. Small enough to not look bad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Standard cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a cable modem should....easy set up, reliable

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Forget Leasing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my ISP recommended that I replace my leased modem because I was/am having issues with my internet. Originally I bought a SB6141, but returned it because the cable company told me that it's on their "end of life" list. While the issues I'm having are on my ISP's end, this modem has been rock solid, and I no longer pay my ISP to borrow theirs. Win/win.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Stable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to handle high speeds. Easy to install. Good instructions.

    I would recommend this to a friend