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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 6,192 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and hook up. Small enough to not look bad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plug and play, Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, check with your internet provider for compatible brand and model with their system. If one has basic wire connection concept, this unit can be setup in 5 minutes. So far so good. I hope that it will last. There is an extra bonus. The bright indicator lights can serve as night lights.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Motorola Arris Surfboard 600 Series Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Easy to set up and has great speed and works without flaws.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great easy to install and very fast upload and download speeds

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, great performance, easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read many reviews and compared models. This one is the best for the average user / gamer. The up and down speeds are fast and go well with my Internet speed from my ISP which is 50mbs down & 10 up. The next model up is if you pay have the faster connection to take advantage of the 100 mbs or your just wasting money. I would stick with one. Stable and performs great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to Install. Works great. Excellent speed test.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Find the product very fast and user friendly. Recommend as good investment

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 2-in-1 modem supplied by the cable company with this Arris modem paired with a Netgear Nighthawk wireless router and the difference is night and day. Super fast and have had no issues whatsoever. Plenty of bandwith for a 2,300 sf home with 2-4 users on at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great. Super fast. Basic setup. No issues to report.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was not functional and after calling my internet provider, I realized I needed a new modem. Drove directly to Best Buy. I purchased this one because it looked compact and I wanted a quality brand name. It was very easy to install and is is not an eye sore. Would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. At first I thought I needed the more expensive model but the BB staff informed me that this should be adequate. She was right! After having the nightmare of AT&T U-Verse for a couple of years we finally switched to TWC. Then we needed a little boost. Oh Yea!!! Great purchase. We didn't know internet could work so fast and so good!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set-up. Internet connection is faster than ever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and solid as a rock. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Wifi

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed and connection seems to be fine. Issues with printer connecting. Not sure if that the printer or WiFi. But can’t complain

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    White surf router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    White and bright easy to see, read and use controls. Would like to see more products and appliances available in white, chrome and silver instead of black !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works great. Replaced an older one that stopped working.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is the right one I was looking for. It is fast and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great for household

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has doubled speed from my last modem. Fast and easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Future proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast modem, future proof. I recommend this modem over other models.

    I would recommend this to a friend
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