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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Future proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast modem, future proof. I recommend this modem over other models.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a few reviews on this before buying, figuring a cable modem is a cable modem. This one got a lot of good reviews beyond the normal "any DOCSIS 3.0 modem will do", and so far I've been happy with the purchase. After several weeks, I've not had to do anything such as reboot / power it off and back on, etc, so it seems to work very well.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great for fast Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for Internet. Easy to setup. Perfect for fast download speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Much better than the SB6141 this replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to use a Motorola SB6141 cable modem. That thing rebooted itself every time I tried to watch Netflix even though I had excellent signal levels according to Time Warner Cable. One day I got fed up and bought the 6183 from Best Buy and I'm happy to report that it's been up for over a month straight and counting, even with lots of Netflix streaming. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality, convenient and works perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent low-cost modem if you want to avoid investing in xfinity/fios devices. Works perfectly fine if paired with eero. Without a doubt I’d recommend this one for beginners and those who want router & modem instead of combined devices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Rock solid and great performance no frills

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is simple and reliable. Works perfect, this is a cable modem only meaning you still need a WiFi router if you want WiFi. This only has one Ethernet output so you can either have one wired item connected or plug the Ethernet into a WiFi router. I use this for Comcast internet and works great.

    I would recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Great product upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with the NETGEAR - Wireless-AC1750 Dual-Band Gigabit Router with 4-Port Ethernet Switch - Black to replace the all in one router we were renting from xfinity/comcast. Must say it was a major upgrade. Had problems with signal in a not-so-big home plus Xbox one and ps4 giving me NAT issues, but this coupled with the router solved the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and responsive, easy to set up. Provides fast speeds as promised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Works great. Couldn't be happier with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    awsome fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble connecting to our interenet after we had upgrade our speed package . purchase this modem to see if it would boost up my speed and have a better connection after having the modem activated,went home and plug in, took a few trys to able to lock in my signal thereafter yes my speed went up and download speed is much faster than the previous one i had.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Excellent Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is working very well and it has increased our Internet speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem, Excellent Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Speed drops have become significantly less common. Still experience some drag but feel it’s time to upgrade the wireless router and lift the blame off of ARRIS SURFboard SB6183. If looking to up grade and are ready/needing to make the jump all, this is excellent. And for the price, not sure it can’t be matched.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    QUICK SET UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY EASY TO SET UP WORKS GREAT SO FAR! SAVES MONEY ON CABLE BILL!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    New modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having dropped connection with my cable internet for over a year, I was FINALLY advised by Comcast that the problem was the modem which had reached "end of life" per their guidelines. (despite the fact the modem I bought was only purchased 6 months previously and recommended on their website) In any event, my new Motorola ARRIS SB6183 is working like a champ and I haven't had a dropped signal yet. A big improvement over dropped signals every few minutes. Although expensive, worth it if you want fast and reliable internet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    good modem for comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the modem. it is working great. Speed has improved a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and reliable connection. It even looks good on my desk.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Setup was easy. Allows me to upgrade to a faster speed later

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed is now consistant No need to reboot to maintain connection

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast & Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup - super fast - good construction. Definitely good for gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great router for heck of a price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 350 download speeds and this router outputs the easily. I have it shooting downstream for Ethernet to be split by a router and then into a mesh wifi system supplying internet to a fairly large house. If you are looking to get a good cable modem for under $100 this is the one for you.

    I would recommend this to a friend