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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this modem to cut down my bill from Comcast. In a few months it will pay for itself. My cable bill dropped by $22.00 a month. Set up took less than an hour with the cable provider on the phone. This modem is very fast on uploads and downloads. I stream movies on it all the time, and never have buffering issues. Buy one and cut down on your bills!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently retired my old Motorola Surfboard cable modem in order to utilize the latest my cable company had to offer. Had the old modem for ten years without any issues, so I went with this unit both for the reliability and features. So far, no complaints. The only issue I had was it was not compatible with my D-Link router, so I had to replace it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, my internet now runs over 300mbps!! Great modem.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Setup

    Rated 5 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to upgrade our modem. This was a great price. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the quality and speed! Very easy set up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    great prodouct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and works great super fast i would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works as advertised. Increased my internet speed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up nice looking very fast it was an excellent purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great very easy to set up solved all internet problems

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great modem!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomely fast and reliable modem. Always get a surfboard!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for very reasonable price. It works great!

    I would recommend this to a friend
  • Cons mentioned:
    Heat, Lights

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem does its job, but gets quite warm and lights up the entire room at night. Could do without the bright blue light!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described, seems to handle the traffic a little better than the old one. This replaces an older version of a Docsis 3.0 that was starting to fail after about 7 years.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used with TWC and it's fast and doesn't lose a connection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Solid Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to setup and has worked flawlessly ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great Modem...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lives up to it's reputation as being very fast & reliable

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small box with fast upload/download speeds. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy Setup, works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. It only took about 5 min to get it up and running. I have Comcast and I am I getting speeds up to 15% above what I am supposed to be getting, but only during non peak hours. Good modem for anyone who doesn't have the really high tier internet. I have 75mbps and usually get download speeds around 90mbps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertised good small unit well built easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very satisfied with the MODEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a Cable MODEM for a new COMCAST Internet only service. I picked ARRIS brand based on a trusted recommendation as to quality and reliability. I chose this MODEM based on price and the knowledge it exceeded my current and foreseeable requirements. The MODEM was up and running very quickly without any issues.

    I would recommend this to a friend