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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 6,192 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ultimate Reliability in a Cheap Package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this modem in several places now, and it's the cream of the crop as far as reliability goes. Never had an issue with one of them. If they have an internet connection and power they''' work forever

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very fast and like the slim style of this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great high speed modem. Don't freak out when it looks like the green lights turn white. The blue send/receive lights wash out the green color. I called Motorola and they told me this was normal. I told them it would be a good notice to add to their included paperwork.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed improved greatly . Easy to install. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works Great and Reasonably Priced

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this with Spectrum and their 400 Mbps plan. I am able to get those speeds and sometimes more with no issues. The modem works flawlessly and was relatively easy to set up with Spectrum.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, works as expected, would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    One of the Best Modems on the Market

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with this modem. I have about 4 of these running in the field all of which have been rock solid. Almost never needs rebooting and the speeds are super fast and stable. I would highly recommend this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, easy installation. Small light weight

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Faster Speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Time Warner now charging $10/month for a cable modem lease, I thought it was time to buy my own. After doing a lot of research I chose this modem, and an excellent choice it was. I now regularly get anywhere from 10-15Mbps higher than the level I'm paying for with this modem compared to the one that was provided by TWC.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from a Cox modem that never really worked very well. Ended up buying in the Scottsdale Store with some great help from a very knowledgeable employee. He suggested this model for my needs and I am very pleased as the modem was terrific. Got a great price and a modem that works great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as performance this thing works just fine. Small and very easy set up with my ISP. Here’s why I give it 2 stars. This is my second unit. I had purchased 1 set it up and had it going. Ran to do some errands and come back home about an hour later and it was not working. All the status lights were solid so I unplugged it to rest it. After restoring power all the lights stayed solid and it would not reboot. My 2nd unit has been a champ since this first failure. Here is my 2nd Big Con on the device. The modem is located in my bedroom. This thing is extremely bright. Normally you would only get light from the status displays on the face. But this thing has very bright internal blue LED’s that literally light up my entire room. It’s very annoying and I’m scared to cover up the sides because the housing Has a bunch of little holes I’m sure for cooling. Again this doesn’t affect performance but be warned if you need total darkness for sleep and your modem is in your room this device is not for you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Exactly what we needed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, fast, no problems at all after a couple months. Speeds are as good as they get and we haven't had to deal with constant slowdowns like with our previous modem. I wish we had gotten this years ago but at least we have it now!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this modem because I was tired of using the slow speed of my cable provider's slow modem/router.I already had already previously purchased a router, so this is exactly what I needed. Small and simply easy to set-up and has excellent range covering all areas of the house (both upstairs and downstairs).

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris - SURFboard 600 Series Docsis 3.0 Cable Modem - White Was used for Time Warner extreme connection, which is due to be upgraded from 50mb to 300mb. Submitted MAC to time warner, instantly connected and been on for the couple months without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Plugged it in and it worked.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't ask for more than that. Have had no issues with comcast on this thing. Plugged it in, called comcast had them do their magic on their end, and I was getting my rated speed and back in business. Have had it over a year now without problems.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very Fast Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my SB6141 which I really liked as well. Picked up this modem as the 6141 was out of stock. Figures... This modem offered a higher channel stream count and it does appear to be a bit quicker than its predecessor. So far its lived up to its promises!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Easy to set up. No complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast and easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, easy to install, good through output, compact.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have direct tv, 3 xbox one's and 2 tablets all running wifi from a wireless router. The modem from cox was unable to keep up w the demand. Downloads would take hours. I bought this do to the promise of faster speeds and it delivered. 30 min downloads.also quick internet surding and downloads. Great product, def recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy install, interfaced well with all of my computers.

    I would recommend this to a friend