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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Like Superman--- faster than a speeding bullett!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best on the market. Download speeds are great and multiple channels for larger household. Have a young gamer in the house so works well for him and all the other kids are able to stream videos and search web for homework in no time. prior had ATT basic modem and would have lag times due to multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem, better than stock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for a casual household. Easy to set up and there was a significant speed difference than the stock one provided by our ISP. We're paying for 100 mbps, but only getting about half the speed through the stock one. Definitely recommend pairing with Netgear nighthawk router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works well easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Cox cable. Easy to set up and access

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A wise alternative to renting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this modem in order to return the one I was renting from Cox. The speed is excellent on this, it's perfect for home use, I haven't had an issue with it yet. It works, it's fast, and no longer will they tack extra charges on my monthly bill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy intuitive setup. Works great! Very compact size.

    I would recommend this to a friend
  • Cons mentioned:
    Lights

    Rated 5 out of 5 stars

    Excellent product, works flawlessly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ARRIS - DOCSIS 3.0 Cable Modem works as advertised (what a concept...!). I stream Netflix, Amazon Prime, etc. No glitches, and interruptions in service. Well worth the price. I'm using this with Spectrum service. My only con is the lights on the front of this device are a bit BRIGHT.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, nice size, no problems to report.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A reliable fast modem if you need it. Does get a bit warm, which I don't recall my previous one (sb6121) doing.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Why pay Time Warner?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Why pay Time Warner the $8 monthly fee? In one year you make your money back. If you have the TWC modem for 5 years, that's $480! Crazy and now they want will charge you for using their digital converter for EACH television. Buy a Roku, Amazon Fire Stick, Apple TV, etc. instead of giving them MORE money.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Delivers High Speed Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem really delivers the high internet speed promoted by my service provider. In addition the modem has convenient front end lights that indicate a general level of the upload and download speeds that my system is experiencing. The price may be a little high relative to other retailers who sell this model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and works great! Simple setup and no issues with connections.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good, solid cable modem for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I have always been a fan of Motorola Surfboard cable modems. This one has proved to me why. Our local cable network - COX - upgraded their speed, and I had to upgrade my modem to take advantage of it. *Everything* is much faster to load/download/upload.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good modem, fast, future-proof.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great modem, and it does exactly what it needs to do. We wanted to upgrade to DOCSIS 3.0, and this modem happened to be only $10 more than the SB6141 model. $10 and it's capable of double the speed, so I'm happy (even if our actual internet is nowhere near capable of these speeds yet, it's good to have!)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Works as advertised. No problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem has provided steady activity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used in a business setting and got rid of the cox combined modem wireless point. Unfortunately Cox where I am doesn't support DOCSIS 3.1 yest butt still plenty of speed. We are using this modem, fed to a Watchguard firebox firewall and then using a Ubiquit wirelss access point and all works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Run at specifications it states. No issues so far. If buying as a replacement for the one you are renting from your internet provider, look for the approved list of models first. Once you install it, give them a call and they will activate it for your network. It won't work until you call them most of the time

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Amazing cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing lot of research i finally purchased this modem. Installation was pretty easy. No need to call comcast for installation. Just connect to cable and open browser on laptop and enter comcast login and you are all set. Its been over a month now and i didn't find any issues. Go ahead and purchase this.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 4 out of 5 stars

    Easy install & activation, quality product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install & activation, quality product. Been running for a month with no problem, consistently high speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup Good modem if you don't want to rent. Keeps up with the speed you get from your provider

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No more dropped Internet from cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to buying this unit, I was experiencing multiple TV and Internet failures. I replaced cable modem/router combinations again and again. Now with this dedicated internet modem no more disconnect errors, no more resetting router/modem combination - no more calls to the cable company. Totally satisfied with this equipment.

    I would recommend this to a friend