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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No Nonsense Blazing Fast Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your internet connection is under 686 Mbps and you dont need a phone line, this is the perfect modem. Backside has one powerport, one input for cable internet and one lan port to give to a router. Works like a charm and is able to transfer the full available speed, I tested it on Comcast blast 75Mbps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and was easy to install. It has worked reliably for 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem for a stand alone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Worked as described right out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Appreciate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really appreciated Best Buy helping us get this item. It has so far been great. Appreciated Dave, who installed it. He was very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    great modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very fast, easy to use and install!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great with cox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for ugrade about 2 months ago....got a price match $10 off...plugged it in..called cox with mac addy...power cycled with router...presto setup in about 15 mins...paying for 50 download...getting 45 to 60 consistently early morning and 40 to 55 rest of the day on netgear wifi n....need I say more!!!! :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a Simple design, easy to setup and very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    great speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy set up. Great speed for the price

    I would recommend this to a friend
  • Cons mentioned:
    Heat, Lights

    Rated 3 out of 5 stars

    Nice Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem and it was everything I was looking for. The only two things I don't like is that it has a light inside of the modem. At night it is very bright and shines through all the many holes on the case. Not sure why they designed it that way. Would have preferred it not to light up. It also gets warm on the outside, probably because of the added internal light.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much research, I chose to purchase this modem. Very pleased with the result and the unit's performance. Definitely recommend this one as a step up from lower-end models, and can't wait for DOCSIS 3.1 to be finally made available to end consumers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works very well & reasonably priced.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this in lieu of paying Cox a monthly rental fee and are VERY happy we did. It works great, was super easy to connect and we've had zero issues. The cost will pay for itself in a matter of months, compared to renting from the Cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works with Cox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great @ 50mps with Cox. Have 2 hd TV, 2 iPads, 1 pc connected. Had to call Cox to change modems. Got new wireless router at same time, had to update router firmware to get to work together without intermitent lock ups but this was not a problem with modem. Good modem, happy with purchase and reduced Cox bill!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best cable modem currently available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable modem Rocks. Excellent download speeds. Perfect for movies, gaming or logging into your 16 cameras, home automation or whatever. It actually saves money with the cable co. also by owning your own modem.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It functions well and serves its purpose but is a low-end modem. It works well if you are doing 100 or lower mbps and if you do not need a second network jack or a phone jack. If you are just wanting something low end to avoid the mothly rental costs of your ISP then this could be a good option. Plus the price point is reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speeds are insane!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the SB6141. I love technology and love to stay on top by having the latest and greatest. When I noticed an updated modem had come out I had to have it. Speeds increased by 30% just from the previous model; pulling 190MB. Also see a difference when multiple users on network watching Netflix. Great Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    5 years of reliability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last one I had lasted about 5 years. I guess that's good. The modem handles upwards of 350mg a sec with my current service. It does get hot however. I wondered if this is what caused the last identical model to fail.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The Best Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first cable modem that I bought, I've alway had a DSL modem. I had AT&T cable modem and it was the worst modem and worst service that I've ever had for the past 10 years. I have Charter with a cable modem, so this modem is the best. The speeds that I get are 100x faster than AT&T could ever give anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better thqn the spy box from CumCast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing how fast and easy this product is. I needed a nice box that Cumcast wasnt usi g to spy on me from. Pornhub loads fast, even while my wife is in the other room talking to guys she meets on OK Cupid, and my neighbors try to piggyback.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    ARRIS - SURFboard 16 x 4 DOCSIS 3.0 Cable Modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this cable modem for several years now and works perfectly. So happy not to be paying my cable provider for the garbage they rent to their customers. These rental savings have more than paid for this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, very fast and easy setup. Recommend.

    I would recommend this to a friend