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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 10,865 reviews
  • Rated 5 out of 5 stars

    Fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a couple years since I bought this. I actually bought 2 for 2 different house. Fast and reliable. Accidentally drop water in it and is still ticking. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris-surfboard-32 Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our internet connection was dropping a few times a week before we got this Modem but ever since I installed it we haven't had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this modem w/ comcast cable and internet. I wanted this one for more channels and faster speeds but honestly can't tell the difference. This is not a modem with a router. I have a separate router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem is a great little number. What else can I say? It was recommended by a couple people whose opinion I respect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does it's job & cheaper than renting

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well. Since changing from what the service provider provides, my internet/wi-fi issues have decreased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this modem for over a month now replacing our Time Warner boxes and haven't had any problems. We stream Netflix, Sling, Amazon TV, Xbox, and several phones and laptops. No issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Rent From Cable Company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, and much better performance that the modem the cable company provided. Plus I no longer have to rent the one from the cable company which means this will pay for itself within a year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's working marvelously

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having issues with my previous modem and now everything works, I can use the google chrome, and have all the electronic equipment in the house going at the same time. It's an amazing thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good modem. I have a 200 mpbps connection and this works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sneaky cable companies don't tell you if you purchase the highest speed internet you need a super high sped modem to accept it. IMO This one was worth the extra as I have had no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good design -- good functionality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is likely the most trouble-free electronic product that I have ever owned. There hasn't been a single hickup since it was originally plugged in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was getting tired of paying time warner cables or Spectrums stupid modem rental fee. There modem/router combinations are horrible. Did my research and my friend recommended this and it's great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for cable modems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem and best for using spectrums or others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tripled my Ping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific; it did triple my ping throughout my house. Set up a little tricky. I have a dedicated home security modem. I also had to get a phone only modem from my cable provider as the Arris does not have one. Now I have 3 modems, (no big deal). I relied on my cable techie on the phone and he was helpful and patient as we worked through the set-up He sent a few reboot signals to each of the units and made sure that we had good communication through the ORBI mesh system. I had to hard re-boot the devices all together to finalize the set-up. Everything working very nicely now and I have added several Alexa units around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that gets me my full 400 mbps speeds from Xfinity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works with Suddenlink

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is one of the few that are proven work with Suddenlink and it does. Had to call Suddenlink tech support however because their system didn't recognize it when I connected it. It was a simple fix on their end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small & Fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It brings the full potential of your provider’s internet speed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem does a great job fixing it's own issues. Very fast and efficient. Would highly recommend. Not really much else to say. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into Best Buy in search of a Netgear modem; however, the speed I was seeking was out of stock. Decided to try the Arris modem and couldn't be more pleased. Would certainly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good cable MODEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when I switched to Xfinity internet and it works really well. I can get up to 190Mbps on my 150Mbps service. This is a good product and works well. It works well with xfinity.

    I would recommend this to a friend