Customer Ratings & Reviews

It has been a couple years since I bought this. I actually bought 2 for 2 different house. Fast and reliable. Accidentally drop water in it and is still ticking. Great product.

Our internet connection was dropping a few times a week before we got this Modem but ever since I installed it we haven't had any issues.

I use this modem w/ comcast cable and internet. I wanted this one for more channels and faster speeds but honestly can't tell the difference. This is not a modem with a router. I have a separate router.

This cable modem is a great little number. What else can I say? It was recommended by a couple people whose opinion I respect.

Working well. Since changing from what the service provider provides, my internet/wi-fi issues have decreased.

Have had this modem for over a month now replacing our Time Warner boxes and haven't had any problems. We stream Netflix, Sling, Amazon TV, Xbox, and several phones and laptops. No issues at all.

Easy set up, and much better performance that the modem the cable company provided. Plus I no longer have to rent the one from the cable company which means this will pay for itself within a year!

I was having issues with my previous modem and now everything works, I can use the google chrome, and have all the electronic equipment in the house going at the same time. It's an amazing thing!

Very good modem. I have a 200 mpbps connection and this works great

Sneaky cable companies don't tell you if you purchase the highest speed internet you need a super high sped modem to accept it. IMO This one was worth the extra as I have had no problems

This is likely the most trouble-free electronic product that I have ever owned. There hasn't been a single hickup since it was originally plugged in.

Was getting tired of paying time warner cables or Spectrums stupid modem rental fee. There modem/router combinations are horrible. Did my research and my friend recommended this and it's great!!

Great cable modem and best for using spectrums or others

Terrific; it did triple my ping throughout my house. Set up a little tricky. I have a dedicated home security modem. I also had to get a phone only modem from my cable provider as the Arris does not have one. Now I have 3 modems, (no big deal). I relied on my cable techie on the phone and he was helpful and patient as we worked through the set-up He sent a few reboot signals to each of the units and made sure that we had good communication through the ORBI mesh system. I had to hard re-boot the devices all together to finalize the set-up. Everything working very nicely now and I have added several Alexa units around the house.

Great product that gets me my full 400 mbps speeds from Xfinity.

It is one of the few that are proven work with Suddenlink and it does. Had to call Suddenlink tech support however because their system didn't recognize it when I connected it. It was a simple fix on their end.

It brings the full potential of your provider’s internet speed!

This modem does a great job fixing it's own issues. Very fast and efficient. Would highly recommend. Not really much else to say. Works great!

I went into Best Buy in search of a Netgear modem; however, the speed I was seeking was out of stock. Decided to try the Arris modem and couldn't be more pleased. Would certainly recommend.

I bought this when I switched to Xfinity internet and it works really well. I can get up to 190Mbps on my 150Mbps service. This is a good product and works well. It works well with xfinity.