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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 10,865 reviews
  • Rated 5 out of 5 stars

    My Old On Was Fried

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second modem of this model that I have bought, and both have been fantastic. I only bought this one recently because my original one was struck by lightning and had to be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sure bet

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Not a major difference from SB6183. I'm sure once I upgrade the internet speed, I will be able to take advantage of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brenda

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, i was going to buy a more expensive router, but the salesperson suggested this and it works great, he saves me about $100

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem and easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was super easy to set up. Pretty much plug and play. Called cable company they recognized it and all was working well. Internet speed really increased with this routher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, easy, fast set-up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is clean looking for the desktop easy to install and set-up. Product rating was great and referred to me. Now if I could just get the cable company to deliver on thier promise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sano

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has really worked well. My old one must have fried during the storm before. I never lost power this time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better to buy your own modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the ARRIS SURFboard Cable Modem to replace my Comcast modem that i was renting monthly and this modem has proven to be faster for downloads and uploads with the latest docsis 3.0 technology, and now i don't have to worry about paying that monthly rental for an inferior modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Arris modem after I noticed Xfinity was charging me $13 per month to use their modem. I paired it with a Netgear Nighthawk AC3000 router and am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i will buy it again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it about 3 years ago and still preform like a new very good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris surfboard easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ARRIS surfboard was very easy to set up get connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem Solved Network Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem supplied by Spectrum continually dropped signal and I was paying them!! The SB6190 has solved the signal issue and now have solid download speeds. Bonus it pays for itself not to rent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Modem if you want faster Internet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the Speed of this ARRIS - SURFboard 32 x 8 DOCSIS 3.0 White Cable Modem! Much faster speeds than my last ARRIS -- SURFboard Modem that I bought over three years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced carrier modem with this unit. Easy setup and does the job! Big monthly saving. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good solid unit

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid unit, better than the products the cable companies offer. Hass to be rebooted about once every three months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had buffering issues due to having so many smart house devices. This thing solved them all. Movies and online videos are smooth, clear, and I have seen a improvement in all my devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and fixed our problem. We were having issues with our chromebooks and needed to upgrade our modem. This did the trick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with fast internet connection price not to bad either

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't rent the crappy equipment from your provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SURFboard modem allowed me to say good buy to rental fees. All the while increasing the performance of my home network. Do yourself a favor, and buy your own equipment now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good low cost router. Easy to install, way better than cable companies junk. Have not lost signal or had to reboot . Old equipment we would constantly loose WiFi to our new Samsung refrigerator, works perfect now. Download and upload speeds are much faster too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great modem was able to hook up with xfinity seamlessly

    I would recommend this to a friend