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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 10,865 reviews
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read some reviews saying that people were having trouble with it and Comcast. But I haven't had any problems. Future proof with download speed. If you have faster internet then it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem easy to set up. Only issue is when the lights are lit up correctly (green, blue, blue, green) the blue lights make the green ones look white.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is super fast, and meets the standards for the 300mb download speed of my cable internet provided. No problems at all so far once I was able to get the cable company to commission it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy and able to use with one quick call to the cable company for an account. Better than paying a monthly fee thru the cable company and works well for streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The speed is fantastic, unbelievable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it thanks to the associate that had all the information and took time to explain how it was gonna make my life easier! Omg he was right!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arturo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this product once it was set up. Its a quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast and stable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem does exactly what it's supposed to do - provide a very fast connection (used with Comcast service) and is very stable, meaning I rarely have to reboot it like my previous CM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speeds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to like about it. Works great with Comcast and replaces and aging router that was disconnecting all the time. This one's been rock solid since day one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was way better than the company issued you get from the cable company. Easy to set up and not to big so that its in the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARRIS - SURFboard 32 x 8 DOCSIS 3.0 Cable Modem has been working Great for my office and house areas. It has improved my usage of generating more power to my router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Docsis 3.0 Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best modem I have used! I purchased because I had a giftcard, but quite honestly you probably won't see a huge performance lift between the SB6190 and the SB6142 (previous modem).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, but had issues setting up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I think the cable company just makes it an issue to set up since it's not their modem. It says it works with places like Comcast and it does, but Comcast and others will have "trouble connecting" and try to make you buy their product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Increased my Speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cable company recently increased my speeds from 100mbs to 150mbs. My old modem was only giving me 120 tops. As soon as I plugged this in i started getting 176mbs. I'm happy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the one provided by the ISP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to replace the modem I was renting. This one has proven to be far superior. You can tell at a glance if you are uploading and downloading at optimal speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved problems with leased equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to set up itself. Only complication came with dealing with internet provider and replacing their equipment on the system with this new device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable modem from a dependable brand

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem for small home-based business. It has been solid and reliable with no issues for 2 years now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Someone stole my Mac ID on my other router so I HAD to buy a new one when I changed to Comcast.... unhappy they couldn't do anything since I had the unit physically in my hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged this in when I got home after purchasing. Called my ISP to activate it. And no longer paying $3-$5 per month to rent their modem. Slight increase to my internet speed as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this in order to replace the outdated modem we were renting from our internet provider. It has been much faster and very reliable since purchasing. Plus we no longer have to pay the rental fee on the old modem and we will recoup our cost on this one quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works flawlessly with Comcast Xfinity and is saving me 120$ bucks a year cause I no longer pay rental fees this thing pays for it's self if you plan on being a subscriber for 2+ years

    I would recommend this to a friend