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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 10,865 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a compatible modem so I could stop renting from my cable and internet provider. This worked so well I bought another one for the in laws!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great router. I upgraded from a previous surfboard and this thing is amazing! It works well with Comcast and my AirPort Extreme.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fastest on the market today. Have Com Sux 75/10 getting 85/13. Just took CS 8 calls, 5 business days to figure out that they need to push an update. Best Buy had it in stock, and the best price too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Monthly Fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace my rented Comcast modem/wireless gateway.. It seems like I have faster speeds than I did with the Comcast equipment. And, it pays for itself in about 10 months!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer despite some negative reviews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swapped out an Arris SB6183 that I have had since 2016 for this. I did notice it takes a LONG time to reboot. So be aware. But once it was activated with my cable provider I already notice a difference in the data speeds. After purchasing this I dug more into the comments on other websites, apparently there is a class action law suite against Arris for this modem. The issue is the Intel Puma chip used in the device has issues with sending or receiving data. I have YET to have this issue but if I do, I’ll update my review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found what i was looking for easily. Knowledgible staff answered my few questions. I went home and installed it without problems. It worked great as reviewed. I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it is supposed to do. Have had no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you need a great little modem, look no further!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was spending way too much renting a modem/router from Xfinity. This bad boy has a much better connection, is faster, and a great deal for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whole house secure

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with our internet provider No dead zones even out by our pool area Did not interfere with our security system set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    high quality modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into the store looking for a different modem but I'm glad the sales associate recommended me this one. For a few more dollars, I bought a high quality super fast modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great modem.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my parents, who had an outdated modem of a similar model. This is fast and it works great - exactly what she needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does it's job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to do. Watching movies online is much better than before. No more delays. Not sure why I did not select this one on my first purchase. Downloading apps is super fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for a sleek look.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade since our previous was no longer accepted by the internet company. Easy to set up, great size and sleek appearance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second surfboard I've owned and I love the gateway but we purchased a router for better speeds. Great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this modem it gives me all my mbps at a stable connection, no drops, resets, disconnecting, and issues. Have it 4 months now still no problems and good speed, Works with cox cable and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set your modem free

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great modem, easy to set up. Set yourself free from the rental charges of your broadband provider

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome with time warner cable there modem would buffer while I used to watch Netflix or my xbox but with this modem I have no problems and stop paying rent fees save money in the long run

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet speeds and reliability seem good (only issues I have seem to be on the server end. Only issue I had was swapping coax cables. A brand new cable i bought (needed something longer) didn't work at all (didn't know that was possible) so I had to switch it out again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A fine modem.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's supposed to. Getting advertised speeds, but the boot up is very slow on this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Cable Modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time to upgrade my Hardware and this is the Best. Arris-SURFboard 32 x 8 DOCSIS 3.0 Cable Modem is the good fit for my internet needs.

    I would recommend this to a friend