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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 10,865 reviews
  • Rated 5 out of 5 stars

    Must have for cable internet

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Item has been very reliable. Much better than the cable devices they provide. Now I don’t have issues with loss of signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely easy to use modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All you have to do is remove it from the box, contact your local provider for internet to activate it, plug into your router and power, then viola! No problems whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement for old modem that didn’t work we

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced this modem as recommended by BB in-house visit to provide a well priced, very effective device that is faster and better than the old modem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ARRIS SB6190

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works great. I noticed an increased speed and verified this with a speed test. But the app was completely useless for setting up the modem. I ended up calling Comcast customer service to get the setup done after dealing with the app for 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade to the older Modem I had

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to purchase a newer Modem that could handle the speeds that were being provided by my ISP. So far, everything has been going good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no more comcast rental. Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im tired of excessive, never ending fees from comcast. This unit works great, and will pay for itself in about 12 to 14 months. Get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works the way it's supposed to. Thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works beautifully and quick set up to. Worth it. Xfinity wants to rent this to you when you get service. Buy your own and save A LOT OF MONEY $$$.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great, worth the $$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system works great, worth the $$$, easy install. The only problem was the internet company and having them register the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this modem in combo with a netgear nighthawk router/wifi. This has worked great for us with kids online gaming, work laptop usage and streaming tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a 300 baud modem back in the day and this blows it away! Also way better than my previous cable modem. Seems future proof. Goes way faster than our system does right now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced older modem trying to improve corrupted packet issues. If only the provider was as good as the modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in after purchasing a Nighthawk router and this was recommended to me. It does fine. The rep was very knowledgeable and I'm satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem priced right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once comcast activate the device it works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use, price is very affordable for a brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up. It's been 1 month since I swapped my old 7 years old modem for this one. Connection is more stable on this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and fast

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as advertised and provides reliable and fast speed. Using it with xfinity internet and get the full speed as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had great luck with the SURFboard modems and this one is no different. My last modem was EOL and it was time to upgrade to a newer model that supported higher download speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to replace the modem Vast was leasing me. It will pay for itself in 8 months. Not problems at all with installation or use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this modem is great. I had a fairly older modem and was only getting 100-120 mbps on a 150 mb download. I now get around 170mb. this gives your internet a little boost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovvvvveeee

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of paying the cable company and my speeds were less than what I was paying for! This modem got me my true speeds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, easy set up and provides the coverage as it states, laptop, tv, and several IPhones in the home all pull from the modem and again, no complaints works great!

    I would recommend this to a friend