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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 10,865 reviews
  • Rated 5 out of 5 stars

    Faster Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing ARRIS - SURFboard 32 x 8 DOCSIS 3.0 Cable Modem - White. My internet works much faster Now! No more monthly rental fees from Spectrum for a modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent speeds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job sending my full speed to the WiFi router. I've owned this for a few months now and have had absolutely no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem with a Linksys AC Dual Band. This modem is more than enough for my 200mps service. Had not have a single problem with this modem since I connected it about a month ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this moderm for over 2 years. It is still working. Some people like to have a separate router and modern. This id a great moderm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Cable company, Cox, said this is a great modem. I like knowing that I do not have to rent a modem. Very fast and increased my download speeds over the company provided modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with this Arris modem after other reviews on Best Buy and other sites highly recommended it. I have Cox cable and it just took a call to them to get connectivity. Simple and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, good firmware, compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a modem for my Xfinity home cable connection that could handle the currently latest standards, and that had enough channels to not slow down during evening hours when peak traffic usually happens in the neighborhood. I did not want the version with built-in Wi-Fi to avoid the compromises and reduced security that comes with that. I used to buy Netgear and similar consumer routers for Wi-Fi, never again. Asus is good for that, the others, well just Google them... I really like this Surfboard modem, and I like that I can take it to the Best Buy store for replacement if there's a problem. Can't do that with office stores or geek retailers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Cable Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable modem I bought is excellent in service. It is expensive but worthy in terms of its quality and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A modem that has enough power to support streaming Netflix, gaming (LoL) and surfing the internet at the same time. No lagging! Of course bought a good quality router as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRIS - SURFboard 32 x 8 DOCSIS 3.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast modem. Works great. speed exceeds my expectations . I bought that 2 years ago. Modem is fast and can support the speeds it claims. have tested it up to 1 .1 GBps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem! Returned it because spectrum gave me one that worked the same way and I didn't have to pay for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product stop renting from your isp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job this will be paid off after 10 months easy installation with Comcast all you have to do is call their technical support and they'll walk you thru the process simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an Arris SB6141 with this SB6190. I had problems for months before I bought the SB6190.I no longer have problems. I am very happy with this modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This modem is hands down faster!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched over from the equipment my internet provider rented me. This new modem is so much faster than their best router/combo. It will pay for its self in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivers as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the increase of download channels from 8 to 24 and from 2.0 to 3.0 in speed along with a new router I can easily support my 15 device network. Very happy and no problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift so they could save rental fees. Works very well, no problems reported. Should pay for itself in less than 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SB6190 Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have been very pleased with the performance of this modem. No issues. The blue lights are really bright, but I think I have found a way to disable those lights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a modem router combo that did not work with Xfinity, I purchased this item with a linksys router recommended by Jean, my go to Best Buy guy. This combo is a winner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Modem works great! It’s not super fancy but it gets the job I need done completed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really faster than Comcast supplied modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have rather been able to purchase a black model but I had committed to getting rid of Comcast so was pretty much stuck with the white model. I works great and I save money on my Comcast bill that is the important thing, Thanks BB and the sales department.

    I would recommend this to a friend