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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 10,865 reviews
  • Rated 5 out of 5 stars

    Excellent Modem, Super Easy to Set up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned the older version of this Modem, worked for 6+ years, finally gave out. Been almost 2 months of use with new Modem, have had NO issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris is a great brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Arris modem due to my cable provider messing up the ownership transfer of my old one. This brand is reliable and has never presented any problem to me at all. Top quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I am cutting the cord and the representative at my local Best Buy recommended this model to me. So far it has worked as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Fast

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One word...FAST at least with my ISP, took a while to setup and get going but once it did, it never stopped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product works great. Sped up internet speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great. Sped up internet speed and increased streaming capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek looking modem. But the most important feature is the lightning fast connection and it works with Spectrum. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great cable modem. The speed routinely exceeds my provider advertised speed of 200 Mbps. I have had zero problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it already

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying your own modem saves you money in the long run. Break even in less than a year. Definitely worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the Time warner modem so I could stop paying and extra $10.00 a month in fee's. It seems to be working just fine and will pay for itself in just a few months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to upgrade my modem and the associate said this was the perfect one for my needs. It works great. It’s actually a lot faster then what I was expecting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly !! Happy to purchase this so I don't have to pay comcast !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem for my Comcast internet service. Modem works great. I do not have cable so I run Netflix and Hulu on 4 different TVs at the same time without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless!! A fantastic piece of equipment that was recommended by one of the Geek Squad. Very happy to have taken his advice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than original Xfinity modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well I’m sure with any internet company. I have Xfinity and this modem is much better than the slow one from Xfinity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this for a 1200mbps xfinity data connection. Setting this up was easy and it has been working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my upgrade modem from my Surfboard SB6141. It has worked great with my ISP and provides very reliable and fast connectivity. I am glad I chose the Surfboard product line again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old modem died. I needed a new one compatible with Spectrum. A Best Buy rep recommended the Arris Surfboard. It works great. Setup was a breeze and all is good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged in. Worked out of the box with xfinity. I connected a mesh WiFi system to it. Works well over the 6000 sf

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than Time Warner's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is definitely better than the one that Time Warner gives you. You would have to have a better connection than I do to take full advantage of the bandwidth but it does out perform the stock one. If you live in city limits, you would probably see a noticeable difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I changed my previous modem with this and was surprised to see the speed has exactly doubled. I checked with many other modems and find this product as reliable and perfect for me.

    I would recommend this to a friend