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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 10,865 reviews
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supported by Xfinity in my area. 3 consoles, 2 PC's, and 4 handheld devices. All gaming and running at the same time. Havn't seen any unaccounted for lag as of yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install router for anyone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem paired very well with my nighthawk router, and was simple to install even for someone like myself who is a mid range tech savvy individual. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for over a year. I think it gets the job done. It’s important to also purchase a great router as this is only a modem- something to keep in mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for many device usage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old one went out on me so had to buy a different one. Thought I want to upgrade my speed so that's why I bought this. Sure did upgrade my speed 3x more than the old. Glad I bought this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work just fine so far. Good for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade, solved all my problems. Thanks for the support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another modem that kept going out but have been very pleased with my new Arris. No issues since I have bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem to maximize speed. Even if you pay for the lower speeds from your cable provider this modem will ensure you constantly reach those speeds thanks to the 32 channels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set and forget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a champ! Set and forget and let it do all the work. Seems to handle everything that I need it for and the set up was simple... beats paying xfynity for their hardware.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality modem that does what it is meant to do. It is fast and it saves me a bundle since I don't have to rent a modem from my internet service provider. It was a pain to set up, but that is more the fault of my ISP than of the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are tired of paying Comcast $10 a month for their modems, go buy this one. My overall home network is now more stable and this modem increased my download speeds by 5mbps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Oakparc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Arris SURFboard 32 x 8 to replace one currently owned. Works great and gets the job done- would definitely recommend for casual home use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to setup, however, did require the cable company to "allow" it as it was a different model number than the unit it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My home wifi was trouble: constant problems staying connected. So I bought a nighthawk router, still problems. Replaced TW modem with this modem. Worked immediately and no trouble since!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem but not compatible with Comcast Triple play bundle and had to return same. Shame as really liked the performance of this modem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poor documentation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Modem with great speed. If the documentation had been good, i would be happier. It says the top and bottom lights turn green when it is connected, but mine turn white after they blink green.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Minor issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far speeds are as advertised -- about 250M downstream and 30-40 up using Xfinity. Taking off a star as it seems to freeze up on occasion and needs a reboot every other week... only one star off though as I have yet to have a cable modem that doesn't need that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement and Money Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 6141 modem for this model. Replacement was simple. Bandwidth has been amazing and buffering on video has been a thing of the past. Great if you have very high speed internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product for the price. setup was easy. it works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Surfboard modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this modem. Has allowed very fast downloads and streaming videos with out buffering Plus can run many devices on network with out noticing any slowness

    I would recommend this to a friend