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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 10,865 reviews
  • Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previoiusly had Time Warner complete home package and go tired of the high expense and finally decided to cut back to only internet. Great modem works great with my netgear router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this cable modem for use with Oceanic TW 200mb internet, works great with no issues. This is the second Surfboard I have used and it is the go to make for cable internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best modem in the market today. It has taken all the headaches of an outdated and inefficient modem for my family. Now I can stream videos without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not tell any differences in speed from the modem Comcast was renting to me at $10/month. Buy your own and enjoy payback in 9 months. Getting 200 MBPS on speakeasy test.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched to this modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble with my previous modem not connecting to my business internet. Switched to this one and havent had a problem since. Reliable brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup, good performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an older modem that was beginning to have intermittent performance issues. It was easy to set activate and is working like a charm. Why folks pay for cable modem leases is a mystery to me...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent !!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to replace a Comcast gateway, and I am totally surprised that this works better than the old one and I no longer have a rental fee. This rocks...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for over 9 months and have not had a glitch with it yet. I haven't had to reset it or hassle with it at all since buying it. It's been wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This modem was a life saver

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having gone 3 other modems, we couldn't be happier. This modem was a life-saver now that I have to work-from-home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually get an Arris modem. Does exactly what it should and saves me from having to pay my ISP $10 a month. Totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem worked great for me. The only problem I had was trying to call my internet service provider to set it up on their end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect modem for xfinity gigabit plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cable modem for replacing the rental one and it was perfectly compatible with xfinity internet services. I strongly recommend if you use gigabit plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works dandy! Internet is doing great, perfect doe streaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked Great From The Start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked it up and called Comcast to activate it/set it up and it was up and running and Comcast had it in their system during my call. Works great. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Modem Best Buy Offers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Modem Best Buy offers for a normal household. I'm from a gaming/streaming family who also plays on their phones a lot. This modem handles everything with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having a lot of trouble with my netgear modem. Decided to purchase this modem and it works great. Less buffering and great for streming with spectrum service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a new one every couple of years. This is my fourth Arris cable modem. Much better and cheaper than the modems Comcast supplies for rent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is fast and quiet. It is working great with our Netgear router. I haven't had any WiFi complaints from our 2 teens!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to. Kids aren’t complaining about lagging anymore lol. Would recommend to anyone looking at this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this product. It connects quickly and the traffic comes through at higher than 100MBPS. This is the only modem manufacturer I ever used and am very satisfied.

    I would recommend this to a friend