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Customer Ratings & Reviews

Your price for this item is $49.00
The comparable value price is $79.00

Customer reviews

Rating 4.7 out of 5 stars with 10856 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and appreciate the quick setup. While some users have reported minor lag issues, the majority are satisfied with its connectivity and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 10,856 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem works great!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older cable modem that started to malfunction on an intermittent basis. This one works great. Hope it lasts longer than my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for Xfinity cable modem replacement for 200MBPS service. Would buy it again pays for itself in 3 months.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Arris Surboard seemed to be the problem with my connection to the internet occasionally dropping out. I replaced with a new Arris SB6190 because it was the best modem speeds for the price. It seems to have corrected the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works with optimums

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The optimum install technician said it wont work, but I installed it by my self by following the guide https://domesticfirst.com/specials/replace-your-optimum-online-modem/

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Match

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new modem to pair with our recently replaced router and this one was seamless to get up and going. Easy setup and connect with Comcast Internet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Doesn't get any easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swapped out my Comcast provided modem/router and ought this as an approved replacement. Disconnected the other, plugged this in, and my pc directly into this modem and called Comcast. Easy-Peasy. Works like a champ..

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was getting tired of renting from the internet provider as the modem was awful, I was told to purchase a modem and return the rental and now my internet and download speeds are incredibly fast. It was well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Why rent when you can own?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will need to have a modem when using Xfinity. Why rent theirs when you can own one and save a lot of money over a short period of time. This works perfectly and I am very pleased with the performance.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Overall it is a great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product overall. However, I am usually not reaching 100 mbps during peak times. It may be worth your time and money to select a modem that is greater than a 32x8. Like I said, this is still a great product and it may work very well for you! It has for me... just not quite up to my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great. It helps me get the full speed of my internet and makes VOIP calls better. Easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has been great. I haven’t had any problems with it since I bought it a year ago. Light years better than having to rent one from Comcast

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It Works!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! But dont they all until they are obsolete?

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great DOS3 modem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this since cox required a DOS 3 modem...works as intended Grab it when it is on sale...can't go wrong. No need to buy a super expensive one unless you absolutely need and are paying for the fastest speed available...Save on cox monthly rental costs

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with ghost product! Faster speeds, multi device usage, and consistent service! Surfboards are a workhouse, and just replaced another surfboard I bought 12 years ago! Def worth the price and easy setup too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Easy to install and it works exactly as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup, great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace an older model Modem that was causing slow downs and disconnects from the internet. I wanted a top of the line modem to complement my Nighthalk X6 Tri-Band router. The combination has been flawless! A great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Reliable Modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked well so far, no issues with install and performance has been great. Troubleshooting has been straightforward too. Overall pretty happy with this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    S M O K I N G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smokin!!! I have seen speeds come out of this cable connection that are unheard of!! I am very pleased. Got (3) Words for you...... NO MONTHLY PAYMENTS!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easiest modem I've ever set up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem if you're wanting to get away from spending that 13 dollars a month on rental fees from Xfinity and etc and the internet speed has gotten even faster since switching to my own.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    ARRIS - SURFboard

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARRIS - SURFboard 32 x 8 DOCSIS 3.0 Cable Modem - White You can always rely on Arris to make a good quality product super easy setup takes up very little space and easy to use

    I would recommend this to a friend
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