Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 10,860 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Simply works great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
What can I say? Take it out of the box, hook up the cables, plug it in, have the ISP guys register the MAC address - Boom, it works.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Recommended
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Increased internet bandwidth caused the need for a more robust modem. No issues this far. Pulling in 400-500mbs no problem.
I would recommend this to a friend
Rated 5 out of 5 stars
This is the cable modem to get
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
After doing a lot of research online, I found the deepest reviews recommending this one. After using it for more than six months with Xfinity, I am very happy not to experience the evening slowdowns you get with other modems that don't support as many channels as this one. When you have only 4 channels for download and 4 for upload, you are getting choked by all the other cable internet users (up to 500 customers) in your local group. This puppy has 32 channels down and 8 up, and you really notice the difference.
The statistics also show that this modem has few hardware failures, unlike the cheap junk.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Excellent Modem
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent modem. Solid performance. Bought this to replace modem that we were using from Cox.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Modem
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product set up easy. replace this modem no longer paying for cable modem best thing I could’ve done only wish I had done it sooner.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Wifi
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I paired it with eero and it works great. I haven’t experienced any issues. Solid coverage in every room.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Fast Internet? Yes please.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This unit is a rocketship for the internet. Not only did I get one, but I put one in my parent's house for when I visit them. Daddy needs his fast internet speeds.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Great modem
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
When I called Comcast to hook up the new modem I gave the model number to the agent and he said "oh that's a good one." It's functioned great with no problems!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Does it's job
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best modem I could purchase for the money. Previously owned a modem/router combo but I had a lot of connectivity issues. Flawless connection and internet speeds with this modem.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Works great!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great! Not even sure what this thing does but I replace a broken one with this and haven’t had any issues.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Solid peformance
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
very solid .i did used for work from home and is very solid never had and failure
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Fast
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We needed faster internet access and this device works way better than what we had. Fast speeds, downtime is virtually zero.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Best modem for the money
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent modem with easy setup. It's highly rated year over year for a reason. No hesitation in recommending this modem.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Good product, not what I need it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works good but not what I need it so I returned. It was easy to return and took like a week to get my money back
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Great product. Love the size
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked great when we were able to use it. Switched to a business plan and they claim we have to use their equipment
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great Router with Orbi
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The pairing of the Arris modem and Orbi router for my wifi system was a great idea. The system is fast, coverage is amazing and there is never a hiccup. Great setup!!!
I would recommend this to a friend
Pros mentioned:
Price
Rated 4 out of 5 stars
Inexpensive modem to get you on Spectrum
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our old Arris Surfboard modem died after a few years. Definitely less expensive than renting from Spectrum.
This one does not have a router, but is an inexpensive option that easily got us back online.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Great Product
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No issues since I purchased and easy setup. Store sales people were very helpful.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
What you'd expect--BLAZING fast internet
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Upgraded from a previous 100MB to this speed demon. So far, so good. I don't expect to have to buy another router until somebody comes up with terabyte speeds.
I would recommend this to a friend
Rated 5 out of 5 stars
Works awesome
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No more throwing out money by renting it from Xfinity now I own my own and can use it with any cable provider. Never had an issue with this modem.